toxicfox.co.uk Reviews

Name: toxicfox.co.uk
Address: Upper Ground Floor, Broadstone Mill, Stockport
Rating: 3.73

3.7 Rating 1,190 Reviews

68 %

of reviewers recommend toxicfox.co.uk

Company Reviews

Questions

Metrics

3.7

Based on 1,190 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0843 123 1234

Email:

info@toxicfox.co.uk

Location:

Upper Ground Floor, Broadstone Mill
Stockport
SK5 7DL

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toxicfox.co.uk 1 star review on 25th November 2023

Ms. Justine Poland-Angunoby

toxicfox.co.uk 4 star review on 7th August 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delightful to deal with, very easy and a quick reply! problem sorted immediately! And I love love love your products x”

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Posted 7 years ago

“My query was dealt with very quickly and hassle free!!”

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Posted 7 years ago

“Always have fantastic products from Toxic fox, but this occasion there was a slight problem but within a few hours it was sorted by Emma Amazing customer service and products!”

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Posted 7 years ago

“They make everything you need to come true”

toxicfox.co.uk 5 star review on 28th April 2017

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Posted 7 years ago

“Excellent customer service, very quick responses to queries, great products of which I own a few! Highly recommended”

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Posted 7 years ago

“Amazing customer service when I contacted Toxic Fox in regards to having my order fast tracked. Very quick in responding and really helpful. Thank you”

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Posted 7 years ago

“Excellent service, very polite customer service team, and extreamly helpful. Toxicfox was able to accommondate my requirements/request. Very happy:) Highly recommended.”

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Posted 7 years ago

“Fantastic products, very happy. Incredible service. Thank you 💖”

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Posted 7 years ago

“Lee the Customer Service Manager went out of his way to fast track an order for me so that it would arrive in time for my daughters birthday - incredible service! Thank you.”

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Posted 7 years ago

“Fantastic customer service. Item ordered as a gift at short noticed. Emailed customer service once ordered to see if they could assist. Received a response the following morning confirming it would be fast tracked and dispatched that day. Reined the item today, delighted. Thank you toxicfox.”

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Posted 7 years ago

“absolutely fantastic service, spoke to lee over the phone and he went out of his way to sort my order out, thank you”

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Posted 7 years ago

“Excellent service from Lee today. Very understanding and he went out of his way to make sure he delivered a 1st class service. I will definitely recommend toxicfox.”

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Posted 7 years ago

“Amazing service and quick response by Lee. Over satisfied and will be definitely shopping here again.”

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Posted 7 years ago

“Fantastic customer service.. my order was going to come after my daughters birthday ( my fault for leaving it late to order) i sent an email to see if i could get it any earlier and i got email to say "yes" and the usually is a charge for this and they waived the charge for me.... so thank you once again for great customer service and i will be ordering more from you.....”

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Posted 7 years ago

“Quick service and happy outcome”

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Posted 7 years ago

“Always happy with the service, very friendly and helpful and I would highly recommend. Products are amazing I've already purchased two suitcases and will definitely be ordering some matching accessories. Thanks”

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Posted 7 years ago

“Placed an order with toxicfox, have used them before and service excellent. looking forward to receiving my delivery”

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Posted 7 years ago

“Emma sorted out the issue I had with promotion code not applying on checkout promptly and was very professional. I am a regular abella girl and will always shop with you for the great service you provide! 5 stars”

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Posted 7 years ago

“Fast response”

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Posted 7 years ago

“Excellent service sorted within an hour of emailing them thanks so much”

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Posted 7 years ago

toxicfox.co.uk is rated 3.7 based on 1,190 reviews