Trade Counter Direct Reviews

Name: Trade Counter Direct
Rating: 4.60

4.6 Rating 639 Reviews

90 %

of reviewers recommend Trade Counter Direct

4.6

Based on 639 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Trade Counter Direct 5 star review on 8th November 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They have always been good to work with and quickly resolved any problems so would definitely recommend them and will keep coming back. Plus if you've never tried a nuts sack - all the gear no idea. have a flutter and try one as always been great for me and I'm on my third. Latest one even had a Milwaukee bag!”

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Posted 6 years ago

Hi, Thank you for your feedback, we do appreciate all feedback. Kind Regards TCD

Posted 6 years ago

“Item came damaged asked for replacement three times no answer did not read my email properly. Will not be using them again and if they do not sort out then getting trading standards involved. Spencer Nichol”

Helpful Report

Posted 6 years ago

Hi Spencer, We very sorry your loft hatch got damaged in transit. We have tried to call you a few times but are unable to get through. We have resent a loft hatch for you today and partially reimbursed you for the inconvenience. Hope this resolves any issues you might have had. Kind Regards TCD

Posted 6 years ago

“excellent service”

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Posted 6 years ago

Hi, Thank you for your feedback, we do appreciate all feedback.

Posted 6 years ago

“Excellent speedy”

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Posted 6 years ago

Thank you for your review, we appreciate all feedback. The TCD Team

Posted 6 years ago

“Great prices of top products and with a free delivery code made it even better 😁😁”

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Posted 6 years ago

Thank you for trusting us with your order, We look forward to having you back in the future. Kind Regards The TCD Team

Posted 6 years ago

“Staff very Helpful , and speedy Service , Alex Yorkston , M / N 07860513348”

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Posted 6 years ago

Thank you for your excellent review. The TCD Team

Posted 6 years ago

“Excellent service, price and delivery”

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Posted 6 years ago

Thank you for the Amazing review. We pride ourselves on our efficiency. Its good to hear that it pays off. The TCD Team

Posted 6 years ago

“Good product at a good price. Prompt service and delivery.”

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Posted 6 years ago

Thank you for your review we are happy to hear that you are pleased with our service and look forward to having you back in the future. The TCD Team

Posted 6 years ago

“Fast delivery, item as described.”

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Posted 6 years ago

Hi, Thank you for complimenting us on our speedy delivery. We do try hard to be quick and competitive for all our customers. Kind Regards TCD Team

Posted 6 years ago

“Nothing wrong with order as soon as I received my order for which I paid delivery on They sent a email offering free delivery on anything!!!”

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Posted 6 years ago

Hi Stephen, Thank you for taking the time to review us. Unfortunately as with most things, we can't ensure that the timing of our emails will please everyone, however what we can do is offer some 'make good' for you. I have created a discount code unique to you that will allow you free delivery on a potential future order. The coupon code is the date contained within your email address. I hope this is OK for you. Kindest regards, The TCD Team.

Posted 6 years ago

“Fast excellent service,quality products A1”

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Posted 6 years ago

Thank you for leaving your review we are pleased that you are happy with our service. The TCD Team.

Posted 6 years ago

“Absolutely fantastic easy to use website ordering was so easy and delivery was second to none very highly recommend company well done keep up the excellent work”

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Posted 6 years ago

Thank you for the great review, Jeremy. We look forward to having you back in the future. The TCD Team

Posted 6 years ago

“Ordered on the Tuesday and arrived Monday. Everything there and in good working order. Just what you want out of a Trade counter.”

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Posted 6 years ago

Hi, Thank you for your review, We look forward to having back the future. The TCD Team

Posted 6 years ago

“I was delighted with the service provided by Trade Counter Direct. The price was very competitive and the service first class - way beyond expectations. A BIG THANK YOU. Peter.”

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Posted 6 years ago

Thank you for leaving your review, We strive for the best customer experience as possible and are happy to hear this is paying off. Thanks The TCD Team

Posted 6 years ago

“Cool Thanks”

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Posted 6 years ago

“Excellent bit of kit no more chewed radiator valves when removing and replacing radiators thank you John Churchill”

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Posted 6 years ago

Thank you for your review we are happy t hear that you are pleased with our service and look forward to having you back in the future. The TCD Team

Posted 6 years ago

“Fantastic merchants, top quality tools at reasonable prices. Great delivery time. Can’t fault them. Cheers TCD”

Trade Counter Direct 5 star review on 9th October 2018

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Posted 6 years ago

“Really happy with tcd, ordered an impact drive which arrived the next day, super fast and easy to deal with. Very happy”

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Posted 6 years ago

Thank you for such a glowing review, we try our best to be as quick and efficient as possible when it comes to dispatch and delivery times. The TCD Team

Posted 6 years ago

“Item as described, quick delivery”

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Posted 6 years ago

“Parts arrived on time”

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Posted 6 years ago

Thank you for trusting us with your order, We look forward to having you back in the future. Kind Regards The TCD Team

Posted 6 years ago

Trade Counter Direct is rated 4.6 based on 639 reviews