Trade Counter Direct Reviews

Name: Trade Counter Direct
Rating: 4.60

4.6 Rating 639 Reviews

90 %

of reviewers recommend Trade Counter Direct

4.6

Based on 639 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Trade Counter Direct 5 star review on 8th November 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service - exactly what I wanted - quick response by post - thank you”

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Posted 6 years ago

Thank you for your positive review Beryl. We are so glad that you are pleased with your purchase and we look forward to having you back in the future. The TCD Team.

Posted 6 years ago

“not sure how but I ended up with 6mm allen keys when I wanted 1.25mm ones (probably my fault). The good thing is that they are cheap, so I can't be bothered trying out the returns procedure.”

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Posted 6 years ago

Hi Neil, I'm so sorry that you have received the wrong product. You did indeed order the 6mm accidentally, however we will, as a goodwill gesture, send you the 1.5mm free of charge (we don't have a 1.25mm in stock). Unfortunately we only have 2 of the 1.5mm available so if this is OK then please just give the customer service team a call on 01803 666630, they have been briefed of your requirements and they will organise that for you once you call. Kindest regards, The TCD Team.

Posted 6 years ago

“arrived next day. used to clear grease from customers long flat kitchen waste.”

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Posted 6 years ago

Thank you for your 5* review. I'm pleased to hear our products are being put to good use already! We hope you that if you ever need more tools then you think of us in the future. The TCD Team.

Posted 6 years ago

“Fantastic supplier, good choice, great prices and exceptional service. I highly recommend.”

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Posted 6 years ago

Good Morning Mr Smith. It's great to hear that we are doing things right. We look forward to having you back in the future. The TCD Team.

Posted 6 years ago

“Money well spent did the job excellent service would definitely use again”

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Posted 6 years ago

Thank you for the brilliant review Mr York. We really appreciate the wonderful feedback. I will pass your comments onto the fantastic team we have here. The TCD team.

Posted 6 years ago

“Excellent prices and fast delivery with excellent customer service if anything should go wrong.”

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Posted 6 years ago

Thank you for your fantastic review Inderjeet, we really appreciate the feedback. I will pass your comments onto the team. The TCD team.

Posted 6 years ago

“Good product and good price as well”

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Posted 6 years ago

Thank you for your review and product review Sir. We really appreciate it and we hope you have a brilliant bank holiday weekend ahead. TCD

Posted 6 years ago

“Order arrived very quickly. Thanks.”

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Posted 6 years ago

Thank you for the 5* review John, we are pleased that you are satisfied with the order and look forward to seeing you back in the future. Have a great weekend. TCD

Posted 6 years ago

“Website easy to navigate. God product and quick delivery.”

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Posted 6 years ago

Thank you very much for the high praise. We are glad you agree with us that the website is easy to navigate to find the product you need. Have a great weekend. TCD

Posted 6 years ago

“great price good postage”

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Posted 6 years ago

Thank you George for the 5* review. Glad to hear you are pleased with your purchase. Have a great weekend. TCD

Posted 6 years ago

“good choice of quality products, delivered next day, very happy with quality of tool purchased”

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Posted 6 years ago

We are really glad that the tool you purchased was to your liking. All the tools we have in stock are of fantastic quality and we are really pleased you agree with us. Have a great weekend. TCD

Posted 6 years ago

“Next day delivery. What more can the customer expect. Well done and thanks.”

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Posted 6 years ago

Thank you very much for your positive review. I will pass your great feedback to the team. Have a great weekend. TCD

Posted 6 years ago

“Good al round service”

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Posted 6 years ago

Thank you very much for the positive 5* review, we are pleased that you enjoyed the service and we look forward to having you back in the future. TCD

Posted 6 years ago

“Great website, easy to navigate with a fast checkout. They don't bombard you with emails and the delivery tracking was brilliant.”

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Posted 6 years ago

We try to keep it simple Danny, thank you very much for the 5* review. We look forward to having you back in the future. TCD

Posted 6 years ago

“Items arrived next day...no worries will use again. :)”

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Posted 6 years ago

Thank you very much for the 5* feedback, I'll pass on to the team here! Have a great weekend. TCD

Posted 6 years ago

“Ordered on Tuesday, arrived on Wednesday, couldn't have asked for speedier, better service. Will be recommending to all my friends 10/10.”

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Posted 6 years ago

Thank you so much for your 5* review Nick. We look forward to having you and your friends back on the site in the future. TCD

Posted 6 years ago

“1st time Customer with TCD but i will definitely be back. Service fantastic. Ordered on Monday, received lunchtime Tuesday in Northern Ireland. Price is also very competitive. Good Job Guy's. Much Appreciated. Trevor”

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Posted 6 years ago

“The service received from website, to communication, delivery details and the delivery itself was first class, I don’t write many reviews but felt it was deserved in this case, best price on the Internet and matched with the service, many thanks”

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Posted 7 years ago

Hi Mark, Thank you for your sterling review, I will pass your comments onto both Customer Services and the Warehouse Team. I have also sent you a discount code for any future purchases.

Posted 7 years ago

“Great service. Efficient and excellent value.”

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Posted 7 years ago

“Brilliant Service, had a faulty drill and was sorted within a few days.”

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Posted 7 years ago

Thanks for the Review Bob, Glad we could help!

Posted 7 years ago

Trade Counter Direct is rated 4.6 based on 639 reviews