Trade Taps Reviews

Name: Trade Taps
Address: 11L-11M Milton Park, Abingdon
Rating: 4.63

4.6 Rating 1,912 Reviews

91 %

of reviewers recommend Trade Taps

Company Reviews

Questions

Metrics

4.6

Based on 1,912 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01235 608 845

Email:

customer.services@tradetaps.com

Location:

11L-11M Milton Park
Abingdon
OX14 4RS

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goods arrived promptly.”

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Posted 7 years ago

“Good product and fast delivery Also good discription of items on the website.”

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Posted 7 years ago

Thank you :) Best Wishes Trade Taps

Posted 7 years ago

“Good prices and speedy delivery”

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Posted 7 years ago

“Wwwwwwwwwwwwww”

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Posted 7 years ago

“Does as it said on the tin”

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Posted 7 years ago

“Delivered the wrong item because the item I ordered wasn't in stock (sent a 600mm basin for a 400mm cubicle). No sense.”

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Posted 7 years ago

Hello Thank you for your message, i was originally dealing with this and i believe the 600mm sink was sent by mistake, when we come to rectify this, the 400mm sinks were out of stock, an order was placed for the new sinks but i believe there appears to have been a delay which i am extremely sorry for, however, the date we are give are only estimated. Apologies for the inconvenience caused. Best Wishes Trade Taps

Posted 7 years ago

“Good product, delivered on time as promised”

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Posted 7 years ago

“Item was the cheapest I found and was delivered very quickly”

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Posted 7 years ago

“It took nearly 3 weeks and 3 deliveries to get what I ordered. With a combination of things just not arriving or arriving damaged it was a shambles. I spend time calling and emailing, I've had emails ignored and those that did reply just didn't do enough to leave me satisfied. My last email to the managing director Tim has still not been answered and it been a further 2 weeks since! I'm not expecting any reply based on how I've been dealt with from the start. Obviously I paid in full over £600 to make the purchase, to offer me my delivery refund of £7 is an absolute joke! A 1% refund?? Well thanks a lot, still leaves me nearly £100 out of pocket for wasting mine and my tradesmens time for which i still had to pay to cancel! Thanks a lot! Will not use again and certainly not recommendation to anyone from me. Thanks for the offer of leaving feedback, I see you're not efficient enough to want to tell everyone how good you are! Regards One unhappy customer.”

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Posted 7 years ago

Hello Sir Upon looking at your order, i can see this arrived damaged, i can also see a note on the order which was placed online that the driver will need to call you as they will need directions to the Address, upon further investigation i can see that the driver was unable to locate your address, due to this, the delivery charge would be refunded. I'm sorry you feel this way, we did put in our best efforts to get the damaged item replaced and delivered as soon as we could. Kind Regards Customer Services

Posted 7 years ago

“Good team work between Trade Taps and their courier. Item delivered sooner than expected; my mistake in the delivery post code had been corrected and courier phoned before hand to check that someone was in.”

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Posted 7 years ago

Hello Philip Thank you, We hope to hear from you again soon. Best Wishes Trade Taps

Posted 7 years ago

“Only half my order was delivered”

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Posted 7 years ago

“Prompt delivery and great value”

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Posted 7 years ago

“Quick delivery - driver called in advance - brilliant service”

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Posted 7 years ago

Thank you! :)

Posted 7 years ago

“Ordered Friday arrived Tuesday”

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Posted 7 years ago

“order arrived at 9am on the day it was to be delivered...cant fault service”

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Posted 7 years ago

Hello Kevin Thank you :) We Hope to hear from you soon. Best Wishes Trade Taps

Posted 7 years ago

“Reliable !”

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Posted 7 years ago

“very competitive prices and fast delivery”

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Posted 7 years ago

“very competitive price and fast delivery”

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Posted 7 years ago

“Outstanding service and communication. Quick and easy website negotiation to place my order at the best price I could find in the UK for a direct replacement bathroom sink. Ordered, paid and courier delivered inside twenty-four hours.”

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Posted 7 years ago

Hello Andrew Thank you for your feedback, Much appreciated We hope to hear from you soon Best Wishes Trade Taps

Posted 7 years ago

“Bath supplied without legs - website description unclear ("Rectangular Bath is supplied complete with No Grips and bath legs.") and no attempt made by sales team to rectify issue.”

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Posted 7 years ago

Hello Ruth Thank you for your message, I'm sorry you feel this way, your comments have been noted to ensure this does not happen again. Best Wishes Trade Taps

Posted 7 years ago

Trade Taps is rated 4.6 based on 1,912 reviews