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Trade Taps Reviews

4.6 Rating 1,912 Reviews
91 %
of reviewers recommend Trade Taps
4.6
Based on 1,912 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
98%
Customer Service
Communication Channels
Email, Telephone
Read Trade Taps Reviews
Visit Website

Phone:

01235 608 845

Email:

customer.services@tradetaps.com

Location:

11L-11M Milton Park
Abingdon
OX14 4RS

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Ordered an item that was indicated to be in stock with delivery within 1-2 days. Turns out they did not have stock, and delivery was made over a week later.
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Posted 9 years ago
Great price, but 'next day delivery' was Monday when I ordered previous Wednesday evening.
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Posted 9 years ago
Shower tray competitively priced and excellent delivery (48 hours)
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Posted 9 years ago
Excellent service. Fast deliver. Quality product.
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Posted 9 years ago
These taps are great value for money. They look great and work well . I didn't fit them myself, but there didn't seem to be any problems. Delivery was quick and exactly when they said. I couldn't have hoped for better service.
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Posted 9 years ago
Excellent hassle free service.
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Posted 9 years ago
We had to make two phone calls to ask where the tap was and both times we were told delivery to us was imminent - but it wasn't. Something had gone awry with your system ! However, the tap arrived two days ago, thankfully in time for the plumber to fit it.
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Posted 9 years ago
Fantastic product and first class service, will definitely use again
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Posted 9 years ago
Prompt delivery, excellent price.
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Posted 9 years ago
Quick service at a good price. Being a small business it is nice knowing that you can do business with a reliable supplier. Thanks, Wim.
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Posted 9 years ago
Fitted cistern I bought but when connected to water supply water kept flowing in to bowl when I took out siphon there was a rubber missing .I had to phone gibrit spares to purchase a new rubber ,came today 15/04 had to call back to fit it luckily customer was understanding .price and delivery very good
Helpful Report
Posted 9 years ago
Fitted cistern I bought but when connected to water supply water kept flowing in to bowl when I took out siphon there was a rubber missing .I had to phone gibrit spares to purchase a new rubber ,came today 15/04 had to call back to fit it luckily customer was understanding .price and delivery very good
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Posted 9 years ago
Simple , quick and efficient - thanks
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Posted 9 years ago
Used the company last year and was glad to find that the service was again fast and friendly. Highly recommended.
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Posted 9 years ago
Awful !!! Stay away! Horrible service and extremely rude staff !!! The promise next day delivery if an order is placed before 12:00, which I did and the double checked with the Customer Service that it's really next day. The answer was that they cannot do it and deliver the day after. Item was critical but I still could wait. Then I received DPD text that my item will only be delivered after weekend. Called customer service - super rude!!! they told me that they couldn't load the item on time and offered me to pay extra 10% of the order to get in on Saturday or still wait for after weekend or cancel. I suggested that responsible business would absorb extra delivery cost in this situation and not fail the customer and they started laughing. Overall - that's my very worst customer experience ever!
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Posted 9 years ago
I was very impressed with Trade Taps. They price matched, and had the item delivered very quickly. There was a minor issue with one of the handles on the tap I received, however I called them and they sorted it out very promptly and efficiently for me. I can definitely recommend them and will be ordering from them again!
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Posted 9 years ago
Excellent price for the taps and the delivery was first rate. I would happily buy from Trade Taps again.
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Posted 9 years ago
Item as described, prompt delivery.
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Posted 9 years ago
Shopping with these guys was a great experience. My item was out of stock but I was told this quickly and kept up-to-date. Delivery by DPD was an added bonus too. Overall a great team to tap into.
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Posted 9 years ago
Great product! Quick delivery and reasonable prices! Recommend!
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Posted 9 years ago
Trade Taps is rated 4.6 based on 1,912 reviews