Trade Taps Reviews

Name: Trade Taps
Address: 11L-11M Milton Park, Abingdon
Rating: 4.63

4.6 Rating 1,911 Reviews

91 %

of reviewers recommend Trade Taps

Company Reviews

Questions

Metrics

4.6

Based on 1,911 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01235 608 845

Email:

customer.services@tradetaps.com

Location:

11L-11M Milton Park
Abingdon
OX14 4RS

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Trade Taps 1 star review on 23rd February 2023

Anonymous

Trade Taps 5 star review on 26th April 2017

Sharon Smith

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely towel rail as described, kept up to date with dispatch and arrived within 3 days of ordering.”

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Posted 4 years ago

“Really fast delivery at the best price, very happy”

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Posted 4 years ago

“Reasonable price and goods delivered within few days”

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Posted 4 years ago

“Trade Taps provided an Excellent service and I would recommend them.”

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Posted 4 years ago

“Great customer service, with super quick delivery as soon as they could get into their warehouse! There was a mix up with my order (not their fault), which they fixed quickly and professionally!”

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Posted 4 years ago

“Very good service.”

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Posted 4 years ago

“It took quite a long time for my order to come although it was probably due to the 'lockdown'. It's a shame it wasn't notified on the website. Thank you.”

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Posted 4 years ago

“No customer service at all. Had to chase to find out what had happened when the order was not delivered on the date specified. Appreciate these are unprecedented times with Covid-19 but an email isn't hard to send to inform us of the situation.”

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Posted 4 years ago

“The waste part of the tap ordered was cracked and leaked. We are waiting for the replacement part.”

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Posted 4 years ago

“Lovely product looks amazing in our bathroom. Customer service second to none.....Delivery was very fast with phone calls to give delivery updates. Would highly recommend this online company and will use again for our other bathroom! Thank you”

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Posted 4 years ago

“I have not recieved my order (#4033744) which was due over a week ago. I contacted your customer services and was given a revised delivery and again it did not arrive, after emailing your customer services a second time yesterday of the failure I am now waiting to hear what is happening. I asked for tracking information, but was told there wasnt one as it will be made by your distributers van. However your web site claims to use dpd or royal mail with tracking? I understand we are all working in unusual and difficult times, but feel a little communication goes a long way. I just want a delivery date that can be made so I am not left hanging in expectation! Kind Regards Mrs Cusano”

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Posted 4 years ago

“Emailed to say order had been despatched when it hadn’t been, customer services say they’ll look into it and don’t look into it, poor, very poor.”

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Posted 4 years ago

“Haven't received the goods yet. I understand circumstances are difficult but first it was going to be Tuesday and then it was going to be Thursday. The day is not over yet but it is 5pm.”

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Posted 4 years ago

“Clear product description , right price and delivered promptly”

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Posted 4 years ago

“Good price compared to other outlets. Kept me well informed about the purchase and delivery arrangements. Delivered on time with a smile! Well packed.”

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Posted 4 years ago

“good customer care, quick deliveries”

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Posted 4 years ago

“Excellent Product and service thank you!”

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Posted 4 years ago

“I spoke to a real person and she was really helpful. My order was delivered the next day. Great service 👍”

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Posted 4 years ago

“Easy to use website. product at good discounted price. Delivered within 24 hours of placing order. Great service.”

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Posted 4 years ago

“Quick service and good prices”

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Posted 4 years ago

Trade Taps is rated 4.6 based on 1,911 reviews