Trade Taps Reviews

Name: Trade Taps
Address: 11L-11M Milton Park, Abingdon
Rating: 4.63

4.6 Rating 1,911 Reviews

91 %

of reviewers recommend Trade Taps

Company Reviews

Questions

Metrics

4.6

Based on 1,911 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01235 608 845

Email:

customer.services@tradetaps.com

Location:

11L-11M Milton Park
Abingdon
OX14 4RS

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Trade Taps 1 star review on 23rd February 2023

Anonymous

Trade Taps 5 star review on 26th April 2017

Sharon Smith

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, very quick delivery.”

Helpful Report

Posted 4 years ago

“Sadly my order was sent to the wrong address even though it was clearly stated on the invoice. I tried telephoning the company to find out where my order had been delivered but was left hanging on until the phone went dead. DPD delivered it to another address as it had been incorrectly labelled could get hold of them either. They haven’t tried to answer my concerns at all!”

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Posted 4 years ago

“Great value, communication and customer service. Super quick delivery. V pleased.”

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Posted 4 years ago

“Efficient, helpful and goods arrived in perfect condition. And on time!”

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Posted 4 years ago

“Very quick service, good price . Already placed my next order , emailed query as 1 small bracket is still needed, no reply as yet”

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Posted 4 years ago

“AVOID. AVOID. AVOID. Company sells on behalf of suppliers. So, when it goes wrong you are caught between two companies, both not wanting to help. No willingness to help. AVOID. AVOID. AVOID.”

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Posted 4 years ago

“Customer service was excellent. Amy was extremely helpful before buying a towel rail. The towel rail got missed from the delivery but was sent the following day. Easy web site and reasonable price.”

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Posted 4 years ago

“Appalling service from customer service, taps I ordered said 14 available they sent me another design without even contacting me and for over a week ive been trying to arrange a return, good product but customer services are completely useless.”

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Posted 4 years ago

“Easy ordering, good price and rapid delivery...Thanks”

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Posted 4 years ago

“Good price, received the information I needed, delivered quickly... very impressed”

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Posted 4 years ago

“Purchased a WC cistern but wasn’t required and returned it Customer service is excellent. I wouldn’t hesitate to buy from them in the future....”

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Posted 4 years ago

“helpfull over the phone-easy to order on-line”

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Posted 4 years ago

“Great price and fast delivery, but a fault in the website meant I have been charged twice and I called for a refund, but after 5 days I've still not received my refund.”

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Posted 4 years ago

“Excellent price and first class service.”

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Posted 4 years ago

“I ordered an item from TradeTaps, and it was delivered within 3 working days, despite the intervention of a bank holiday weekend. Excellent service, especially given the current Covid-19 situation.”

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Posted 4 years ago

“Received item within days and on date as stated on order. Toilet seats fits well and would have been easy to install if my toilet wasn’t so close to the wall! One side went straight on other side a little longer, but that’s not Trade Taps fault!”

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Posted 4 years ago

“Brilliant service - best price and rapid delivery. Excellent communication - thank you”

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Posted 4 years ago

“Tried everywhere to find a push flush fitting for a wall hung toilet, to save having to replace the wall hung frame. This is the second time Trade Taps have cone to my rescue, found the fitting,ordered and delivered. Thank you so much.”

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Posted 4 years ago

“Great service decent prices prompt would definitely recommend and use in future if needed 👍”

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Posted 4 years ago

“Very fast delivery, extremely helpful staff and efficient. Many thanks”

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Posted 4 years ago

Trade Taps is rated 4.6 based on 1,911 reviews