Trade Taps Reviews

Name: Trade Taps
Address: 11L-11M Milton Park, Abingdon
Rating: 4.63

4.6 Rating 1,912 Reviews

91 %

of reviewers recommend Trade Taps

Company Reviews

Questions

Metrics

4.6

Based on 1,912 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01235 608 845

Email:

customer.services@tradetaps.com

Location:

11L-11M Milton Park
Abingdon
OX14 4RS

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No issues in ordering and delivered quickly”

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Posted 7 years ago

“I ordered it, and it arrived. Nothing special. It was very expensive.”

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Posted 7 years ago

“Ordered a gerberit cistern a part was missing. Made numerous contact with trade taps who were very apologetic but never got back to me on the phone. Every time I rang they said they would phone me back which they never. Still waiting for the part that will never come so I will just order it from elsewhere as I can't be bothered”

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Posted 7 years ago

“Very helpful staff and prompt delivery.”

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Posted 7 years ago

“Item was delivered quickly but some of the details eg specified height of cistern and no flexibilty of flush plate were not clear. Happy with product and quality.”

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Posted 7 years ago

“Nice well-designed website with products easy to find. Good prices and fast delivery. Recommended.”

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Posted 7 years ago

“Good price and fast delivery but I've given it a poor rating as item arrived completely unprotected. No bubble wrap or cellophane. A toilet pan can get scuffed or scratched but even the plumber was surprised to see the delivery driver turn up carrying a pan and a seat in a box.”

Helpful Report

Posted 7 years ago

Hello Joanne Thank you for your email, On this occasion your order did come directly from our manufacturers who also deliver on there own vans to prevent damages, I'm sorry you feel that this is less than satisfactory. Your comments have been noted and passed on to the relevant persons. Best Wishes Trade Taps

Posted 7 years ago

“It was perfect what I was looking for. Great service delivered next. I check price to couple of the company this was cheapest. Over very happy I will recommend to anyone.”

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Posted 7 years ago

Hello Thank you, we really appreciate it, we hope to hear from you again in the future. Best wishes Trade Taps

Posted 7 years ago

“Searched for several evenings for a dual control mixer tap with rotating spout for a wash basin. Found that Trade Taps did the cheapest price by far. The goods arrived today, only three days after placing my order. Goods were well wrapped and in perfect order - very pleased!”

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Posted 7 years ago

Hello! Thank you for your feed back, we are glad you are happy with your product, we hope to hear from you again. Best wishes Trade taps

Posted 7 years ago

“Ordered Mira flight safe shower tray in taupe. Delivery arrived with incorrect shower tray in white. Driver returned item. Having chased your office numerous times I've been told item out of stock. Emailed twice to find out lead time and heard nothing! Very poor service”

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Posted 7 years ago

Hello Lee Thank you for your message, Upon looking at your order, i can see that a colleague of mine is currently dealing with this for you, but unfortunately she does not work on Fridays and we are not open over the weekends. Kind Regards Trade Taps

Posted 7 years ago

“Easy ordering, prompt delivery. Indication of delivery day would be helpful.”

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Posted 7 years ago

Good afternoon Paul Thank you for your feedback, much appreciated. I will pass this information on. Best Wishes Trade Taps

Posted 7 years ago

“Had a look on the Internet for this certain shower door .i came across this website that was £88 cheaper than my local bathroom shop . Quick delivery , very happy !”

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Posted 7 years ago

Hi Lee Thank you for your feedback, We are glad you are happy with your order. We hope to hear from you again soon. Best Wishes Trade Taps

Posted 7 years ago

“So far so good excellent item came quickly and well wrapped.”

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Posted 7 years ago

Hello Lee Thank you for your feed back, much appreciated. Kind Regards Trade Taps

Posted 7 years ago

“Items (bathroom chinaware) competitively priced, as described, and arrived very quickly - within 3 days for standard order. Larger range of stock than local suppliers (e.g. cistern with lever rather than push button). One thing I hadn't realised was that the pedestal washbasin came without a pedestal - too expensive to order it separately because of the delivery charge, but I was able to obtain one locally.”

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Posted 7 years ago

Hello Stan Thank you for your feedback, we hope to hear from you again soon. Best Wishes Trade Taps

Posted 7 years ago

“Could give your customers more info on the delivery AM or PM would be helpful. Customer service was very good, he tried to find out but the courier could not tell him. I was told that they would phone me hour before. I NEVER GOT A CALL. They just turned up at my door. Lucky I hadn't popped to the shops.”

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Posted 7 years ago

Hello Susan Thank you for your email, unfortunately we are unable to provide delivery times due to your item going out on our suppliers own van, they should have called you 1 hour-30 mins before delivery so i apologise for this, and i have passed this on to ensure this does not happen again. Apologies Best Wishes Trade Taps

Posted 7 years ago

“I placed an order on 25th February 2017 and got told by TradeTaps/Dramco on 2nd March that the item I ordered was out of stock - why wasn't this known on 25th February? Anyway, I cancelled the order and it took 11 days for someone to get round to providing a refund.”

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Posted 7 years ago

Hello Neil Thank you for your email, Unfortunately items do become out of stock when processing orders, in regards to your refund, we were very busy at the end of February beginning of march, so i am very sorry that we took a little bit longer to provide your refund. Best Wishes Customer Services

Posted 7 years ago

“Excellent service”

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Posted 7 years ago

Hello Thank you :) we really appreciate it, we hope to hear from you again soon. Best Wishes Trade Taps

Posted 7 years ago

“easy peasy....”

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Posted 7 years ago

Lemon Squeezy :)

Posted 7 years ago

“shocking experience unfortunately: website image wrong, called to double-check and get order right for what I needed. All confirmed, wrong product delivered, day's labour wasted, delay, inconvenience and”

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Posted 7 years ago

Hi Darren I'm sorry you feel this way, it does appear a mistake occurred and i'm really sorry about this, we have collected this item, and as soon as it arrives back with out warehouse and it have been booked back in, we will of course process your refund. We apologise for the inconvenience caused. Kind Regards Trade Taps

Posted 7 years ago

“Exactly as described. Prompt delivery.”

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Posted 7 years ago

Trade Taps is rated 4.6 based on 1,912 reviews