Trade Taps Reviews

Name: Trade Taps
Address: 11L-11M Milton Park, Abingdon
Rating: 4.63

4.6 Rating 1,911 Reviews

91 %

of reviewers recommend Trade Taps

Company Reviews

Questions

Metrics

4.6

Based on 1,911 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01235 608 845

Email:

customer.services@tradetaps.com

Location:

11L-11M Milton Park
Abingdon
OX14 4RS

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Trade Taps 1 star review on 23rd February 2023

Anonymous

Trade Taps 5 star review on 26th April 2017

Sharon Smith

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price but i had to to chase them over getting it delivery.”

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Posted 4 years ago

“I found an excellent, reasonably priced product that was delivered seamlessly. Thank you.”

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Posted 4 years ago

“Very easy order process and received goods the next day - great service”

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Posted 4 years ago

“Easy to change order after an error was made”

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Posted 5 years ago

“Found my shower at the best price and it was delivered the next day.”

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Posted 5 years ago

“Best prices online, and very fast delivery. Would not hesitate to recommend.”

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Posted 5 years ago

“Excellent service - never let me down”

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Posted 5 years ago

“Good taps delivered quickly. I then had a query about them and Trade Taps dealt with that really quickly and well. Good service.”

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Posted 5 years ago

“Good product range and great prices. A few items missing from web page and details of some items are a bit sketchy about pack contents. Was told delivery was ex stock: took 2 months to complete the delivery, and led to much chasing. Staff are good, but I think overwhelmed by demand”

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Posted 5 years ago

“Easy to use website great prices & very speedy delivery A1”

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Posted 5 years ago

“Excellent service very happy quick delivery all good.”

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Posted 5 years ago

“Next day delivery and driver called before he arrived. Great service”

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Posted 5 years ago

“Item was out of stock but new stock arrived within two days and didn't delay my order. Good email notification and cheapest place I could find the item (shower) I wanted. Cheaper by about £40 to nearest rival even taking into account postage cost.”

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Posted 5 years ago

“I found the tap I wanted and a call to Trade Taps to check availability resulted in a comment that the item would be delivered direct from the manufacturer. The TT staff member called them and then me to confirm that it would be shipped immediately. The tap arrived the next day..it was also very good value for money.”

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Posted 5 years ago

“Slow -postage must be due to Christmas I guess, but arrived This week, item was a great price but flimsy item packaging was used to ship, no outer protective packaging so it arrived looking a bit battered. Item was fine.”

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Posted 5 years ago

“Quick and easy to order, great prices and prompt delivery. I will use them again”

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Posted 5 years ago

“Had one item I was looking for at a very good price and a couple at good prices so I was very pleased. However it's a shame I couldn't get all the items I was looking for from them.”

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Posted 5 years ago

“The price was the most competitive for the product by some margin, and the shipping was fast and accurate”

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Posted 5 years ago

“Very poor communication. Took 11 days to get delivery. Although it was Christmas and New year period, there was no mention on the website or order confirmation email about delay in the delivery, or indeed that the company was closed between 27 December and 2 January. Also, got sent wrong email about the delivery date for someone else's order. No response to my email sent to customer service on 30 December. The phone line to customer service not manned or no automated message. Not sent dispatch email with tracking number until I called the customer helpline. Overall, although the product is very good quality and there is no fault with it, I would avoid company in the future and order from somewhere else even if it is £6 more expensive. Not worth the hassle with Trade Taps.”

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Posted 5 years ago

“My Grohe tap came exactly when promised at a very good price.”

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Posted 5 years ago

Trade Taps is rated 4.6 based on 1,911 reviews