Trade Taps Reviews

Name: Trade Taps
Address: 11L-11M Milton Park, Abingdon
Rating: 4.63

4.6 Rating 1,912 Reviews

91 %

of reviewers recommend Trade Taps

Company Reviews

Questions

Metrics

4.6

Based on 1,912 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01235 608 845

Email:

customer.services@tradetaps.com

Location:

11L-11M Milton Park
Abingdon
OX14 4RS

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering online was quick and easy, goods were delivered the next morning. This is how online shopping should be!”

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Posted 7 years ago

Hi Fanny! Thank you for your feedback, much appreciated, we hope to hear from you again soon. Best Wishes Trade Taps

Posted 7 years ago

“Clear easy to use site. Swift checkout. Speedy delivery.”

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Posted 7 years ago

Thank you :)

Posted 7 years ago

“Easy to order,quick delivery,well packaged”

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Posted 7 years ago

Thank you Susan

Posted 7 years ago

“Delivered by hand on the day promised, best price I could find and good communication”

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Posted 7 years ago

Hello Jonathan Thank you, we hope to hear from you again soon. Best Wishes Trade Taps

Posted 7 years ago

“Easy to order and pay, prompt response to confirm order and efficiently delivered as promised”

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Posted 7 years ago

Hi Geoffrey Thank you for your feedback, We hope to hear from you again soon Best Wishes Trade Taps

Posted 7 years ago

“Easy to select the items you want, easy to get fast delivery.”

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Posted 7 years ago

Thank you :)

Posted 7 years ago

“Delivery was Awesome, ordered before lunch time, and it was here the following day. 5Star”

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Posted 7 years ago

Hi Dale Thank you, much appreciated, we hope to hear from you again soon. Best Wishes Trade Taps

Posted 7 years ago

“Excellent service. Fast delivery. Competitive prices. Thanks”

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Posted 7 years ago

Thank you David :)

Posted 7 years ago

“Best prices around and super quick deliver - what more could you want?”

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Posted 7 years ago

Thank you :) We hope to hear from you again soon. Best Wishes Trade Taps

Posted 7 years ago

“Good communication, good price, speedy delivery.”

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Posted 7 years ago

Thank you :)

Posted 7 years ago

“Not only did Trade Taps offer a fantastic price but I had a few challenges with the timing and the stock of the products that I ordered and Tim and Amy were fantastic in helping me get my products delivered on time !!! Thank you very much and I would highly recommend using Trade Taps.”

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Posted 7 years ago

Jello Justin Thank you for your feedback, we are glad we were able to help. We hope to hear from you again soon. Best Wishes Trade Taps

Posted 7 years ago

“Great value and service”

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Posted 7 years ago

Thank you :)

Posted 7 years ago

“Very easy website. Prompt delivery. Wonderful product. Yeah all round great. Defoe use you guys again”

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Posted 7 years ago

Thank you Sheila Best Wishes Trade Taps

Posted 7 years ago

Hello Sheila Thank you, much appreciated, we hope to hear from you again soon. Best Wishes Trade Taps

Posted 7 years ago

“Item was as described”

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Posted 7 years ago

“Very good price and service”

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Posted 7 years ago

Thank you :)

Posted 7 years ago

“The order was placed the 25th of July. Today is the 30th of August and after extensive chasing and many promises of a speedy delivery date I am told today we might have a delivery on the 8th of September. The apologies no real explanation simply just not their problem. Part of the order was however delivered. The two items still due however had caused us so much headache I wish we never used this company. Extremely poor communication from the sales representatives with no unprompted update. When what they promised don't occur and I phone them they simply blame the courier, supplier and everyone else. Then announce further delays to the delivery. Last week one of the two items finally became available for delivery. Even though a guaranteed delivery date was given (second time this happens) for the next week Tuesday the delivery simply did not happen. I have to pay someone to be at my address for the entire day as with all deliveries they can't tell you what time this will happen. All of this needs to be arranged in advance so when they do not fulfil their commitment it needs to be rearranged. When I phoned them today to find out why the order has not been fulfilled I was told it might happen today... As if everyone is sitting at home all week just to receive a delivery at any day they decide to make a delivery. No apology and no follow up from Trade Taps. I am currently abroad and now have to hastily call people in the UK to find someone who will be willing to go to my home to receive the delivery which they this time might actually deliver. And by the way I am told the second item will now only be available for delivery on the 8th of September, maybe. Every time I spoke to Ray and Amy (Sales reps) I asked them to send me an email or call me when they have an update on the delivery or the status of the order they promised to IMMEDIATELY follow up. During all this time (6weeks) I am yet to receive a follow up call or email with an update they promised. CONCLUSION: NEVER EVER USE THIS COMPANY. They are simply a not the middle man in the chain. They have no controle over the stock or the supply chain. Hence why what ever they promised you will always be a maybe. They do not see the live stock coming in or out and even when they claim to arrange delivery it is via the real supplier meaning they only make a request for delivery which is subject to the suppliers own process. That is why when they arrange a delivery it might or might not happen on the day they promised it will. Although this is not under their control any reasonable person would expect they will follow up their own request for stock or delivery with the real supplier and at least give their customers feedback. However instead they are waiting for you to call them to know action is required. I suspect their is no communication between the suppliers and TRADE TAPS. What an absolute nightmare experience.”

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Posted 7 years ago

Hello Jolize Firstly Thank you for your feedback, I'm sorry you feel this way, however, unfortunately, delivery dates from the manufacturer to the warehouses are out of our control, and sometimes can be pushed back, this is why we do advise that these dates are estimated, we do also advise that tradesmen are not booked in until the order has arrived, due to lead times being pushed back etc. Again apologies for the delay in getting the item to you. Kind Regards Trade Taps

Posted 7 years ago

“Quick efficirnt service”

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Posted 7 years ago

“Great service. Ordered wc and it was delivered next day. Friendly on phone and helpful. Would definitely recommend”

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Posted 7 years ago

Hello Thank you for your feed back much appreciated :) Best Wishes Trade Taps

Posted 7 years ago

Hello Thank you, we hope to hear from you again soon. Best Wishes Trade Taps

Posted 7 years ago

“Easy to find product and order it online. Excellent delivery time.”

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Posted 7 years ago

Thank you :)

Posted 7 years ago

Thank you :)

Posted 7 years ago

“Good price and superb fast delivery.”

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Posted 7 years ago

Thank you Adrian

Posted 7 years ago

Trade Taps is rated 4.6 based on 1,912 reviews