Trade Vehicle Parts Reviews

Name: Trade Vehicle Parts
Rating: 4.73

4.7 Rating 1,528 Reviews

94 %

of reviewers recommend Trade Vehicle Parts

4.7

Based on 1,528 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

0116 319 6543

Location:

21 Main St, Thorpe Satchville, Melton Mowbray
LE14 2DQ

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Trade Vehicle Parts 5 star review on 27th December 2023

Alex Manifold

Trade Vehicle Parts 5 star review on 24th September 2023

Ciprian Costescu

Trade Vehicle Parts 5 star review on 23rd August 2023

Huw Davies

Anonymous

Anonymous // 01/01/2019

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“Great customer service, fast delivery and good quality. Highly recommended!”

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Posted 4 years ago

“Ordered a window regulator for a mk5 golf and received the part next working day. Part was of good quality and a third of the price compared to other vehicle parts companies. Will definitely use again in future and also would recommend!”

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Posted 4 years ago

“The parcel came within 24 hours during the pandemic that is unheard of !! Amazing service and parts wow”

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Posted 4 years ago

“Quickly delivered”

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Posted 4 years ago

“Well priced product, with great customer service and rapid delivery.”

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Posted 4 years ago

“cheap, fast, good quality !!!”

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Posted 4 years ago

“Fantastic service and fast delivery. Highly recommended!!!”

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Posted 4 years ago

“High quality !!! Fast delivery !!! Cheep!!! Will recommend !!!!”

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Posted 4 years ago

“I am very satisfied with the product!”

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Posted 4 years ago

“Fast delivery, excellent service. Highly recommended”

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Posted 4 years ago

“They are awesome guys, really helpful and really kind, definitely gonna order parts from them again”

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Posted 4 years ago

“Wow service, very fast delivery, item as described. Seller was extremely helpful.”

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Posted 4 years ago

“good quality parts, came next day”

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Posted 4 years ago

“Fast delivery and excellent customer service.”

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Posted 4 years ago

“Great business, to be trusted”

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Posted 4 years ago

“Super fast delivery and amazing costumer support 10/10”

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Posted 4 years ago

“Upon ordering via phone call the gentleman on the phone seemed to be rushing and wanted to get off the phone. He tried to take my payment details before I was able to say exactly what I wanted to order. As I ordered at 10:05 (due to the amount of time it took to answer the phone) I had to wait 48 hours for delivery not next day. When the item were delivered the wrong items were sent. When I call customer services they didn’t care and just ignored the issue. They did send the correct item and assured the incorrect item would be collected. Today the correct item has now been delivered, but (even though I was promised by two members of staff) the incorrect item has still not been collected. I still have not received my receipt for the purchase ( they didn’t take any contact details when placing my order (phone or email)) I would not use this company again. Their prices are expensive and the staff don’t care about the customers.”

Helpful Report

Posted 4 years ago

Hello Mr T Thank you for writing a review and giving us your feedback We have manage to find your order in the system and we found out who dealt with you We have listened to the phone calls and the training has been given since Please get back to us on our email that we have sent you so we can put things right for you We have sent you an offer that we would like you to consider as a gesture of goodwill Thank you for choosing Trade Vehicle Parts

Posted 4 years ago

“Extremely happy with prompt delivery and the help with live chat to ensure was getting correct part as received one of eBay completely wrong will definitely be using you again”

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Posted 4 years ago

“Came next day, great quality parts and works fine. Would recommend and will recommend to any of my mates who need new parts.”

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Posted 4 years ago

“TERRIBLE CUSTOMER SERVICE. Was told via online chat that the item would fit my vehicle which it didn’t. They did not honour their 60 day free returns policy, they would not send me a returns note. I have had to pay for return shipping. They received the item on the 29 Feb 2020 and have still not given me my money back despite providing all proof of postage. I have now had to go through PayPal resolution to attempt to recover most of my money.”

Helpful Report

Posted 4 years ago

Hello Darren, Thank you for writing a review and giving us your feedback Please get back to us on our email that we have sent you so we can put things right for you We have sent you few offers that we would like you to consider as a gesture of goodwill Thank you for choosing Trade Vehicle Parts

Posted 4 years ago

Trade Vehicle Parts is rated 4.7 based on 1,528 reviews