Trade Vehicle Parts Reviews

Name: Trade Vehicle Parts
Rating: 4.73

4.7 Rating 1,577 Reviews

94 %

of reviewers recommend Trade Vehicle Parts

4.7

Based on 1,577 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

0116 319 6543

Location:

21 Main St, Thorpe Satchville, Melton Mowbray
LE14 2DQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good performance from the start. I searched via Google and found TVP had just the part I needed. Placed order and paid. Got a delivery date of just a few days. Unfortunately the courier did not deliver on the day quoted when I had rushed home to there as their 2 hour slot started. Next morning I had another email with another time slot. This time they delivered 4 hours before their time slot - luckily I was at home. Well done TVP for despatching on time, butget your courier sorted out.”

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Posted 1 day ago

“Purchased a driver side front window regulator for my VW. The description read that it would fit the year of my car when in fact it did not. The silver plate that houses the motor is completely the wrong measurement. The price is competitive but I absolutely understand now the reason for this; it not even close the OEM. Save yourself the hassle and pay extra for the genuine part.”

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Posted 1 week ago

Thank you for your feedback, and we're sorry to hear the part did not meet your expectations. Our descriptions are based on manufacturer specifications, but we understand the frustration this has caused. We strive to ensure accuracy and quality, so your comments will help us improve. Please contact our team directly, and we’ll be happy to assist with a resolution, whether that’s an exchange, refund, or further support. We value your input and aim to do better.

Posted 5 days ago

“after 2 deliveries of incorrect order, I cancelled the order. It then tpook 5 weeks to obtaon refund!”

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Posted 3 weeks ago

Thank you for bringing this to our attention. I am truly sorry for the inconvenience you experienced with your order and the delay in processing your refund. This is not the level of service we strive to provide, and I completely understand your frustration. We take such feedback very seriously and have already reviewed our processes to ensure this doesn’t happen again in the future. If there’s anything we can do to make things right or improve your experience with us, please don’t hesitate to reach out directly.

Posted 5 days ago

“It's very hard to leave a positive review, when I haven't received what I've ordered. £50.77 has been taken from my bank account. I've ordered a black rear spoiler for my Audi. It would be appreciated if you could be professional and deliver what I've ordered, or refund me my money. It's absolutely disgraceful!!!”

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Posted 1 month ago

“Absolute scam artists! Entered reg number and was offered 2 choices so naturally picked cheapest. It was the wrong fitment! Rang to return but was told that the system isn't accurate and should have called first although there is no pop up informing you of this,( like eurocar parts etc.) Left with an exhaust which is useless!”

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Posted 1 month ago

HI there I can see my colleague asked for your reg and photos of the item you received. I am sorry for any misunderstanding but this does not sound like us. We strive to always meet our customers' expectations. Please send us the photo of the part you received and we will be happy to help. I can assure you this will be resolved in no time. Kind regards

Posted 1 month ago

“Ordered part paying over the odds on it due to there delivery date, didn’t turn up as promised, poor service”

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Posted 1 month ago

Hi there Thank you for your feedback. Recently, we’ve been receiving some anonymous reviews that aren’t linked to genuine orders, but we take every comment seriously. If you could provide us with your order details, we’ll be more than happy to look into this and resolve any issues. Best regards, Sandra

Posted 1 month ago

“Product came swiftly and was impressed with quality and price.Will definitely use company again when I need to.”

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Posted 2 months ago

HI there I can see no complains in your feedback, you have probably ,arked one star by mistake. However, customer satisfaction is a top priority to our company and if there is anything we can do for you pleas efeel free to contact us. Kind regards

Posted 2 months ago

“Very poor customer service. Late delivery Late in getting refund for delivery”

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Posted 2 months ago

HI there Sorry to hear that. We haven't received the part back and we haven't even received any e-mail or mesage from you that there is something wrong with the part. Please feel free to contact us and we will be happy to help. Kind regards

Posted 2 months ago

“Service in service for over a year and a half. All my money is gone within a week and I'm not doing anything that should be illegal. I found out it's the CEO committing fraud.. I'm happy I found and contacted the Supreme assets when I did.. My money was recently recovered Visit the refunding team W-h-a -ts -A-p-p: ‪+54 -9 -3-7-5-1- 4-7‑8-7-4-6‬ Email: 𝐬𝐮𝐩𝐫𝐞𝐦𝐞𝐚𝐬𝐬𝐞𝐭𝐬𝐫𝐞𝐜𝐨𝐯𝐞𝐫𝐲𝟑𝟖𝟏𝟓@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦”

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Posted 2 months ago

We can confirm that no orders were placed by you with us, and therefore no funds could have been stolen. This review appears to be unrelated to our business. Best regards,

Posted 2 months ago

“I traded with these people for a year and a half , I couldn't withdraw funds they built up a good amount in my account then manipulated the trading platform to lose all my money .I tried reaching them but it was hard.It was really hard to contact them ,they don't reply to emails or messages. I had to contact a financial cryptographer and recovery company on “𝐬𝐮𝐩𝐫𝐞𝐦𝐞𝐚𝐬𝐬𝐞𝐭𝐬𝐫𝐞𝐜𝐨𝐯𝐞𝐫𝐲𝟑𝟖𝟏𝟓@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨m” to assist me in recouping all my money back and i am glad i have everything back now. Their professionalism and expertise are truly commendable. Your visit them if you are any similar issues…. WhatsApp: ‪+54 -9 -3-7-5-1- 4-7‑8-7-4-6‬”

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Posted 2 months ago

We can confirm that no orders were placed by you with us, and therefore no funds could have been stolen. This review appears to be unrelated to our business. Best regards,

Posted 2 months ago

“After falling victim to this online scam, I was at a loss on how to retrieve my stolen funds. I found help by visiting:➡️ email 𝐬𝐮𝐩𝐫𝐞𝐦𝐞𝐚𝐬𝐬𝐞𝐭𝐬𝐫𝐞𝐜𝐨𝐯𝐞𝐫𝐲𝟑𝟖𝟏𝟓@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦 through a recommendation and decided to give them a try. From the first contact, their team was responsive and thorough. They explained the process clearly and kept me updated at every step. The investigation was detailed and efficient, leading to the successful collections of the stolen funds with them Their professionalism and expertise are truly commendable. WhatsApp: ‪+54 -9 -3-7-5-1- 4-7‑8-7-4-6‬”

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Posted 2 months ago

We take feedback very seriously, but after reviewing our records, we can confirm that no orders were placed by you with us, and therefore no funds could have been stolen. This review appears to be unrelated to our business. If you have any concerns, please reach out to us directly, and we'd be happy to assist. Best regards,

Posted 2 months ago

“Ordered, didn't fit, easy to return. Great service”

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Posted 3 months ago

HI there You have ordered the part by mistake and we have issued a full refund as soon as we received the part. If there is anything else we can do, please feel free to contact us. Kind regards

Posted 2 months ago

“You sent the wrong part”

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Posted 3 months ago

HI there I am unable to find your order in our syste,. Please feel free to contact us and we will be happy to sort this out for you. Kind regards Sandra

Posted 2 months ago

“They leave part to outside of building”

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Posted 5 months ago

Thank you for your feedback. We apologize for any inconvenience caused by the delivery. We will address this issue with our delivery service to ensure packages are left in a more secure location in the future. If you have any further concerns or need assistance, please contact our customer service team. Your satisfaction is important to us, and we appreciate the opportunity to improve our service.

Posted 5 months ago

“Rubbish company. Never even received the parts. Courier service they use is just useless. Only one good thing is that they refunded promptly.”

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Posted 5 months ago

Thank you for your feedback. We sincerely apologize for the issues with your delivery and the inconvenience caused. We are working with our courier service to address these problems and improve our delivery process. We are glad to hear that the refund was processed promptly. Your satisfaction is important to us, and we appreciate your understanding as we work to improve our services.

Posted 5 months ago

“Ordered two parts and was sent out one had to chase for the other one even though both were in stock”

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Posted 8 months ago

“If I could give-5 I would. order exhaust came and was not welded properly,company eventually sent replacement guess what worse then the first. No way are the qc checked I've been without car for over 2 weeks now and having to put exhaust on and off. order December 23 still fighting for refund They sent out 2 faulty exhaust that where leaking fumes in to my car Avoid!!!!!”

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Posted 10 months ago

HI there I am really sorry for the inconvenience caused. We have organized a colelction for the items and you will be issued a full refund as soon as they are collected. Kind regards

Posted 10 months ago

“Very slow service the part I ordered took its sweet time to arrive!! Even though it said within a week!”

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Posted 1 year ago

“Not responding and I didn’t get what I ordered”

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Posted 1 year ago

Hi there Thank you for your cooperation, I am glad this has now been resolved and you received your money back. Kind regards

Posted 1 year ago

“Three times they sent a replacement item and it was still damaged, will never buy from them again.”

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Posted 1 year ago

Hi there Really sorry for the inconvenience caused. This has never happened after three replacements. However, you have been issued a full refund for the item. Please contact us if there is anything we can do for you and earn your trust again. Kind regards Sandra

Posted 1 year ago

Trade Vehicle Parts is rated 4.7 based on 1,577 reviews