Stone Tile Market Reviews

Name: Stone Tile Market
Address: Arkesden Road,ClaveringSaffron Walden CB11 4QU, Essex
Rating: 4.67

4.7 Rating 150 Reviews

91 %

of reviewers recommend Stone Tile Market

Company Reviews

Questions

Metrics

4.7

Based on 150 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone

Visit Website

Phone:

01799550756

Email:

info@stonetilemarket.co.uk

Location:

Arkesden Road,ClaveringSaffron Walden CB11 4QU
Essex
CB11 4QU

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Stone Tile Market 5 star review on 17th August 2017

Li Yin Lim

Stone Tile Market 5 star review on 10th June 2017

Gary Johnson

Stone Tile Market 5 star review on 5th April 2017

Colin Davis

Anonymous

Anonymous // 01/01/2019

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“Utterly fantastic service very high quality products. I have bought quite a bit from different companies in my life but I can say Stone Tile Market has definitely the most dedicated and helpful staff. Porcelain tiles and tiling products were well packed and flawless. Many thanks and would recommend to anybody without doubt. Jamie”

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Posted 8 years ago

“Awesome service. How many companies send samples out totally free of charge incl delivery. I requested 3 and they were dispatched same day. It was only a small final order but arrived very well packed the following day. Pricing is very good. Highly recommended”

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Posted 8 years ago

“Only ordered samples so far but a really good experience. I will definitely be placing an order soon.”

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Posted 8 years ago

“Great service and good value. Refunded cost of 2 broken tiles immediately.”

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Posted 8 years ago

“We bought lara beige marble tiles for our bathroom floor and wall...Friendly and knowledgeable staff, thoroughly recommended.”

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Posted 8 years ago

“Thanks for quick delivery. Samples arrived on time, very well packed. I will call you later to place an order.”

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Posted 8 years ago

“Placed a sample order 2 weeks ago, still not received it. Obviously not a good service so I will shop elsewhere.”

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Posted 8 years ago

Dear Maria, We are sorry to hear that you have not received the sample you requested. We use Royal Mail 1st class service for sample deliveries to provide the fastest delivery for our customers. Your sample was dispatched on the same day you made the request but it is obvious a problem occurred on the way and you have not received the sample. We have dispatched another sample for your enquiry. The sample should be delivered within 2 days. We would like to thank you for informing us about the matter and giving us an opportunity to know the areas we need to improve to be able to provide a better service to our valued customers. Best regards, Stone Tile Market

Posted 8 years ago

“Quick delivery - great quality at a great price!”

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Posted 8 years ago

“Ordered sample still to arrive after one week”

Helpful Report

Posted 8 years ago

Dear David, We are sorry to hear that you have not received the sample you requested. We use Royal Mail 1st class service for sample deliveries to provide the fastest delivery for our customers. Your sample was dispatched on the same day you made the request but it is obvious a problem occurred on the way and you have not received the sample. We have dispatched another sample for your enquiry. The sample should be delivered within 2 days. We would like to thank you for informing us about the matter and giving us an opportunity to know the areas we need to improve to be able to provide a better service to our valued customers. Best regards, Stone Tile Market

Posted 8 years ago

“Helpful service and good to receive a free sample to match to the existing. Ordered online and the process was very quick and easy. Delivered as promised with no damage. Thank you.”

Helpful Report

Posted 8 years ago

“The delivery was rather poor. The delivery van called me and asked me where to drop the load. I told them where to do it and I drove back home. I was there in less than 10 minutes and I found the van has gone and left the load in the wrong place.”

Helpful Report

Posted 8 years ago

Dear Sherif, We are sorry to hear what you experienced with the delivery. We use a third party company for the deliveries and your feedback is crucially important to us to improve our standards as we strive to succeed 100% customer satisfaction. We would like to thank you for your feedback that gives us an opportunity to know the areas we need to improve to be able to provide a better service to our valued customers. Best regards, Stone Tile Market

Posted 8 years ago

“good price good service tiles were good too will use again and recommend.”

Helpful Report

Posted 8 years ago

“good price, delivered on time, recommend”

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Posted 8 years ago

“VERY FRIENDLY SERVICE AND DELT WITH MY ORDER QUICKLY WOULD RECOMMEND TO ANYONE”

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Posted 8 years ago

“Samples were excellent and arrived quickly.”

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Posted 8 years ago

“Very prompt delivery of samples of marble which was of a high quality. Unfortunately it wasn't suitable for the location. However I would recommend this firm for service and efficiency! F Brown”

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Posted 8 years ago

“very efficient and prompt service and supplied exactly the samples I ordered. thanks for your help”

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Posted 8 years ago

“I recently bought a few square metres of white Carrara marble tiles. They arrived promptly and in good condition.”

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Posted 8 years ago

“The tile samples arrived very quickly and the tiles were very good quality for the price - now the difficult part is choosing which one!”

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Posted 8 years ago

“I received a polite and helpful service. The tiles arrived quickly and were just as described. Excellent quality and value for money. Thank you.”

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Posted 8 years ago

Stone Tile Market is rated 4.7 based on 150 reviews