Name: Transform
Address: 192 Altrincham Road,, Manchester,
Rating: 3.82

“I would give 0 stars if possible! Terrible aftercare! Don’t return calls when they say they will and after I’ve files a complaint they also tried to make out I’m lying by saying I never even contacted them In the beginning, even though I have email proof that I did, as they even sent me my medical records over by email!! Take your money elsewhere or even better just love the body you have been given, as Ive now had to have my implants removed now after rupture and now have silicone that’s leaked out ink my lymph nodes :(”

Helpful Report

Posted 6 years ago

“Went for a consultation in April this year.. was told to come back in 6 weeks to have the procedure carried out (after paying my deposit) Once lying on the bed I was told the surgeon wouldn’t be doing the operation as he had seen me before... cut a long story short I was told I’d need to wait until July/Aug which I agreed.. never heard back from them.. tried to speak to the manager Ann Burns but she was always having lunch or on ‘another line’ Trading standards are now involved ... I’d avoid this company because if a team of under a dozen staff can’t organise what they do for a living nor contact a customer who actually paid money god knows what the after care is like.”

Helpful Report

Posted 6 years ago

“The initial consultation was with a Bimbo Barbie doll from Poland with over injected lips, reading the process almost from a script - it was quite intimidating. In my consultation with Mr Nathan, I said I had a few questions having read the entire booklet and if he had an appt after me to which he replied ‘so what, if I’m going golf, what is it to you’. He quickly drew across my tummy and upwards saying where I’d need to be cut and I was horrified as did not want that. He’s rude, i felt very rushed, he told me to return after losing some weight, I asked to see patient pics of that kind of procedure and none were shown, he clearly said it will not be perfect and all cosmetic surgery is ‘imperfect’! Their attitude is a complete put off and there is no way I’d trust them with such a life impacting surgery!”

Helpful Report

Posted 6 years ago

“Great at the beginning but soon as you go for your op, they go cold on you and all the after care your promised you do not get, I went through the Peterborough clinic and i wouldn’t recommend them at all. After making the initial decision of having implants after never having anything done before and saving almost 5000 to afford it, I was so excited but after my surgery I was left feeling deflated. When trying to arrange my after care appointments I would book them and then they would cancel them, I’d then hear nothing from them and has no correspondence at all it’s now been a year and 2 months since my implant surgery and I’ve still have no after op appointment. I’ve written a complaint and was told I’d hear back within 20 working days it’s now nearly been a month and a half, and after speaking to Kelly from the Peterborough office she agrees how I’d been treat was unprofessional and not the standard you expect when going through this procedure she also disclosed I wasn’t the only one and since my complaint they had been in contact with those who had been treat like me a year down the line. This isn’t the service you expect when going under a procedure like this. Your supposed to be excited and happy about it not be brushed under the carpet and forgotten as soon as you’ve parted with your money. I wouldn’t recommend Transform or there services.”

Helpful Report

Posted 6 years ago

“They are the most unprofessional company. Did you know that you no that Apparently you are not (covered) with the so what 10 year warranty ? The coordinators say that you are covered, In the event of rupture ,I have evidence of this to saying that you are covered in result of the rupture free of charge! to have replacement with your guaranteed extended warranty or 3 year warranty! I have received a letter as I have a ruptured implant which was in the (three years) and they are now expecting me to pay £3000 to re-correct them !! Absolutely shocking!!!! stay well away from Transform the reviews that you are seeing offer you real people who have experienced real life trauma due to a poor practice. My implant as a rupture and this has impacted on my health. have been so unwell and the pain off I’m experiencing is another level, to the point where I have been hospitalised. I thought I would be protected but it appears not. They have misplaced records !!!and they are not admitting liability! I had my surgery in June 2014 I contacted Transform in February 2017 within the three year and now they are saying that I am not covered . The reviews that you are seeing are real people who unfortunately have experienced horrendous ordeals. The company I find to be unprofessional. Isn’t it funny the way things go missing and clerical errors happen?to help them out they have lied saying that I didn’t pay for 10 year extended warranty as it’s (not) on their system ? but then also contradicted themselves saying that it doesn’t mean that you would have been covered even with that ??? My whole experience of Transform is absolutely disgusting . If you do not read these reviews and you go against them and think that the other reviews that are good experiences are all true! then go ahead, but I assure you now in due time you could end up in the exact same situation as I have and many more. I would never write a review to slander a company,but I do not want anybody else going through the experiences that I have been through . Take a word of advice spend your money somewhere else ! Also be extremely vigilant about what you’re listening to when at your consultation . Make sure that you use your credit card to pay for your £150 extended warranty make sure you get a receipt because things go missing in Transform! Because they don’t give you a receipt ir any documents saying you have it but their word , so basically it’s just on their system so they say. My ordeal has been going on for over two years. I am on regular medication and the doctors and hospital are very aware of what is happened. The pain that I am going through is unreal, not only that I have had to put my life on hold because I cannot do anything like I use to gym etc. Transform have ruined my life! These last few years, The only thing they have transformed is my life going from normality to hell. I have faith in the justice system, and I have faith that it will correct itself ,but for them to put me through this horrendous. There is so much I could write about I would be writing a Bible. I had Corrective surgery on the right breast with transform 2 weeks after surgery because the surgeon had not cauterised the blood Vessels which made me end up in hospital! not only that he left the company so I was left with another surgeon to correct it.I thought I’ll be fine but then years later the right breast was ruptures I believe this was like this for many years but was only brought to my attention at a later date when experiencing the pain. Look at the pictures of my breasts I’m a young woman I am absolutely mortified everytime I look at myself in the mirror .”

Transform 1 star review on 7th July 2018

Helpful Report

Posted 6 years ago

“They are the most unprofessional company. Did you know that you no that Apparently you are not (covered) with the so what 10 year warranty ? The coordinators say that you are covered, In the event of rupture ,I have evidence of this to saying that you are covered in result of the rupture free of charge! to have replacement with your guaranteed extended warranty or 3 year warranty! I have received a letter as I have a ruptured implant which was in the (three years) and they are now expecting me to pay £3000 to re-correct them !! Absolutely shocking!!!! stay well away from Transform the reviews that you are seeing offer you real people who have experienced real life trauma due to a poor practice. My implant as a rupture and this has impacted on my health. have been so unwell and the pain off I’m experiencing is another level, to the point where I have been hospitalised. I thought I would be protected but it appears not. They have misplaced records !!!and they are not admitting liability! I had my surgery in June 2014 I contacted Transform in February 2017 within the three year and now they are saying that I am not covered . The reviews that you are seeing are real people who unfortunately have experienced horrendous ordeals. The company I find to be unprofessional. Isn’t it funny the way things go missing and clerical errors happen?to help them out they have lied saying that I didn’t pay for 10 year extended warranty as it’s (not) on their system ? but then also contradicted themselves saying that it doesn’t mean that you would have been covered even with that ??? My whole experience of Transform is absolutely disgusting . If you do not read these reviews and you go against them and think that the other reviews that are good experiences are all true! then go ahead, but I assure you now in due time you could end up in the exact same situation as I have and many more. I would never write a review to slander a company,but I do not want anybody else going through the experiences that I have been through . Take a word of advice spend your money somewhere else ! Also be extremely vigilant about what you’re listening to when at your consultation . Make sure that you use your credit card to pay for your £150 extended warranty make sure you get a receipt because things go missing in Transform! Because they don’t give you a receipt ir any documents saying you have it but their word , so basically it’s just on their system so they say. My ordeal has been going on for over two years. I am on regular medication and the doctors and hospital are very aware of what is happened. The pain that I am going through is unreal, not only that I have had to put my life on hold because I cannot do anything like I use to gym etc. Transform have ruined my life! These last few years, The only thing they have transformed is my life going from normality to hell. I have faith in the justice system, and I have faith that it will correct itself ,but for them to put me through this horrendous. There is so much I could write about I would be writing a Bible. I had Corrective surgery on the right breast with transform 2 weeks after surgery because the surgeon had not cauterised the blood Vessels which made me end up in hospital! not only that he left the company so I was left with another surgeon to correct it.I thought I’ll be fine but then years later the right breast was ruptures I believe this was like this for many years but was only brought to my attention at a later date when experiencing the pain.”

Helpful Report

Posted 6 years ago

“Terrible customer care. Once something goes wrong your on your own. Forget the lifetime or implant guarantee. MRI scans and surgery to correct you might as well pay again for a new set of implants. Completely miss sold! Surgeon and consultants left. Manager and surgeon are only after money, was told even though he is the director I am only self employed and here to do surgery. Nothing to do with me what you were sold. Would not recommend to anyone!”

Helpful Report

Posted 6 years ago

“I’ve been told today by a surgeon at Transform in Reading Dr Rochira, that breast implants are for a life time, if after 9 years he thinks that mine are possibly ruptured now, how can they be life time?? If you read up on breast implants they only have a shelf life of 16 years possibly a little longer before rupture and capsular contracture. He also said he wouldn’t remove them unless I have replacement, uplift or fat transfer, it didn’t seem to matter to him, that I have cancer in my family and that my right breast contains already a lump, and that I am now scared, all he is concerned about is you spending further thousands on surgery that is indeed a complete waste of time now. I don’t want these implants anymore and my biggest regret was getting them done 9 years ago. I’ve been told I have no life time warranty on them, that only came into affect after I had mine done in 2009. Very bad advice I was given today, I left feeling upset and low. My only option is to seek GP advice or legal advice now.”

Helpful Report

Posted 6 years ago

“Had my boobs done really bad”

Helpful Report

Posted 6 years ago

“Iv had seriously wonkey breasts since they put implants in. And they won't do anything to change it unless I pay 6 thousand pounds . Which I haven't got .”

Helpful Report

Posted 7 years ago

“Cornhill Clinic: Unfriendly, unprofessional and rude. No care for people. From the second I walked into the Cornhill Clinic I was uncomfortable. The two girls on reception are cold and unfriendly, I felt like they were judging everyone that entered the clinic. The staff have no care for customers. The patient advisor, Julie, is unprofessional. I had three appointments at Cornhill and she rescheduled my appointment every time and double booked with someone else every single time. When I got to the clinic I was never seen on time and they were always 20-30 minutes late. With no apology or care for time. In the brochure given by transform, it says the patient advisor is able to answer any questions and also able to show before and after photos of the other peoples results. Julie was unable to help with any questions as she didn't have the knowledge and she also wasn't able to show photos. The only thing she was able to do was to take deposit money and book in a surgery date. There was no one else at the clinic other than the surgeon who could answer questions and all consultations with a surgeon are rushed. Mr Nathan, the second surgeon I see there, was unprofessional and rude. He didn't give me information of before during and after surgery and I didn't feel he answered any questions properly. He recommended an implant and size for breast augmentation and said it would look very nice. That is not enough information for me to be able to make a decision. On the second consultation with him, the first thing he said to me was "why are you here". Mr Nathans comments were, "surgery is a luxury and isn't a necessity", a poor remark considering I was attending the clinic for a reason and also willing to spend a lot of money to be spoken in this way. He's attitude was flippant.”

Helpful Report

Posted 7 years ago

“Returning customers will not get the original discount they were promised as apparrently "things have altered" !!!”

Helpful Report

Posted 7 years ago

“I had a boob job was really bad I wouldn’t use your services Like my new look terrible like an old lady”

Transform 1 star review on 3rd January 2018

Helpful Report

Posted 7 years ago

“I had a boob job from transform really bad I was scarred and left with depression Dr Grannis let me with Saggy boobs and tissue Out My boobs”

Helpful Report

Posted 7 years ago

“worst company ever so regret having the procedure and using them bad service, had breast surgery had lots of infections ever since would not go any where near them , the doctor was foreign was not even bothered that it was a botched job DONT GO THERE”

Helpful Report

Posted 7 years ago

“Have been left with nerve damage following derma fillers at Newcastle branch not even an apology!!! Have made a formal complaint”

Helpful Report

Posted 7 years ago

“Transform is a company in trouble and on the verge of bankruptcy. Don't invest your body with a company who have no duty of care. The staff have targets to hit and YOU are looked upon as a product and not a person. The company are trying to bring procedures forward to fill gaps in their theatre and offering discounts and commission (to staff) that achieve this. I believe the CQC are currently looking into the Liverpool clinic. Go elsewhere and please take this advice.”

Helpful Report

Posted 7 years ago

“Came to transform in Maidstone for first try Botox !! After the injections I paid and was asked to pay again in advance for my next visit !! I'd said I didn't know if I was going to be happy with results and declined !! When the Botox wore off I had a 1 inch long half circle line going from edge of my eye all the way up to edge of my eyebrow and above it !! That was two years ago I'm permentaly scared with this extra wrinkle as the nurse who injected me didn't know the bodies anatomy !!”

Helpful Report

Posted 7 years ago

“terrible. Ive been left in a mess. AVOID ! Transform have taken down facebook reviews, due to mass negative feedback they are receiving from patients. All experienced surgeons have left. This isnt the transform that was, but a german investor trying to run the company on the cheap ! and on the back of well known name. I repeat this is not TRANSFORM. IT IS TRANS FORM. cheap company who do not take care of their paitents. The only thing they take from you is your money !”

Helpful Report

Posted 7 years ago

“I if a rhinoplasty with dr khan in February 2016 with no surprise he dosnt work anymore My nose is uneven and one side has a bump now and difficulty breathing I went for a second opinion to dr sroujiI he clearly did not want to do the surgery and was giving me excuses that there's nothing wrong Now I am waiting to see dr syed I have also been to mya for s second opinion I told the surgeon there that I got my rhinoplasty done abroad but he knew it was by transform and said I was not the first of dr khans patient to go to him and he couldn't do a revision as there were too many implications”

Helpful Report

Posted 7 years ago

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

Transform Reviews