Transglobal Express Ltd Reviews

“ If you have a warranty with this company they will make you wait for service as they have already got your money they are only interested in new business where they get paid by the client at the time of service. Do not waste your time with them. ”

“ Your account will be terminated and all monies will be placed in a fake broker account, making them unreachable, once enough money has been gathered from multiple sources. Additionally, live customer service is not offered. In my situation, I turned to TREBLESLTD*COM for help, and I'm happy to say that I was able to get my initial investment back in full. ”

“ Transglobal are fine, until one off your packages is damaged. They then do their utmost to squirm out of the insurance payment. Thoroughly poor and rather dishonest customer service job that front. ”

“ for months, I fought tirelessly, sending countless emails with no response from their so-called customer service. ”

“ There are pros and cons with this service but our experience is that Transglobal have always had a slant towards looking after themselves rather than their customers. ”

“ Bad Customer service: We sent our parcels with them and they delivered them opened with some books missing and they claimed that it is the customs: customs have X-Ray machines and when they suspect something they open it and seal it back, but our parcels were open with a cutter and books stolen. ”

“ Refusal to offer the general managers/owners/directors email address - (fyi the Directors home address is listed on Companies House, just pop him a letter in the post) Be warned! Transglobal are all fine and dandy when they take your money, but when they fail to provide the service you pay them for and they lose your insured property, they will ensure you are left out of pocket because of their failure. ”

“ Whenever there’s a problem (which is often) this company has got to have some of the worst customer service reps I’ve ever come across. They literally don’t care and they make it clear they’re not going to go out of their way to help you. Shockingly rude - I’d give them a zero stars if that was an option. ”

“ I sent a package with transglobal on a next day delivery service. ”

“ Customer service representative (Scott) was unhelpful and not humble enough in reply! Incapable to understanding the issue and trying to cover up with general excuses. ”