“Everything went great, got a phone call confirmation about pickup, they came in time specified and the tracking was correct. Parcel even got delivered 2 days earlier than scheduled. Extremely happy with Transglobal”
“Very good service. If you contact them they always help out with advice if the parcel doesn’t get collected at the allocated time and get it rebooked. Good advice if your parcel gets delayed as well. I send all of my artwork with them to the USA. A+ service.”
“Really excellent service very reliable. The delivery times are spot on with next day service sometimes or at the most two days which for international post is amazing.”
“For someone who is used to using the internet for various things, returning a parcel via courier was not one of them. However Transglobal Express made it very quick and easy. I would highly recommend this company to anyone.”
“Excellent impressive service! From the friendly driver who collects my parcel on Mondays, smooth transit through airports and on to the driver who delivers to my daughter in the USA on Wednesday, exactly on time! Would definitely recommend you!”
“Excellent service from booking to delivery. Rhiannon dealt with my enquiry and order professionally and confidently, and in a courteous friendly way. Will certainly use Transglobal again.”
“I have been using TGE for several years - sending gifts and foodstuff to my son and grandchildren in Australia - often four or five times a year. I couldn't be more happy with this company. Their Customer Service is most helpful and and the staff at their Feltham Depot couldn't be any more pleasant or efficient. All in all a great company and their pricing is cheaper than going direct to other carriers. I will continue to use TGE and would highly recommend then to anyone.”
“I have sent about 5 big parcels to my relatives in Australia over past 5/6 yearswith Transglobal and never had a problem until this year the parcel was kept by DHL in Australia because I had to pay Australian customs £180 (330$Aus) to cover ‘over estimated cost of goods!!! I was not given correct information here from Transglobal just told I have to not only itemize every single gift n the boxes but needed ‘codes’ which Transglobal assistant (name of ‘Andrew’) on the phone went on the internet and found I was totally honest about all items and did not realize/was not informed that I would be charged an excess at the other end I was blown away really and am totally unhappy with Transglobal and will not be using them again I will either use the post office or another company I have found it has certainly put me off completely I will no longer recommend this company to friends who were looking for more economical ways of sending parcels but Transglobal have TOTALLY let me down I feel the least they could do is offer me X 1 free parcel to Australia or meet me half way with the extra costs but all they said was ‘it’s nothing to do with us’!!!! UNBELIEVABLE!!!! Elaine Ketley”
