Travel Direct UK ltd Reviews

Name: Travel Direct UK ltd
Rating: 4.92

4.9 Rating 1,947 Reviews

99 %

of reviewers recommend Travel Direct UK ltd

Company Reviews

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Metrics

4.9

Based on 1,947 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

01312722775

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Travel Direct UK ltd 5 star review on 20th April 2024

Sam

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service for our Chinese visas. The website was very clear although I had a few questions about the visa form which were answered immediately with a phone call. We requested 5 day service and in fact got our passports back a day before we were expecting them. Was well worth it, especially knowing that they would check the documents before submitting them.”

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Posted 7 years ago

“Travel Direct organised my visa quickly and efficiently. Their online information was clear and informative. They made the process very easy. Thank you!”

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Posted 7 years ago

“Fantastic service, extremely helpful, will definitely recommend their service”

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Posted 7 years ago

“Easy enough forms to complete - all done in time allotted - will use again”

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Posted 7 years ago

“To start with it was the best value for money! The website made it easy to follow ( initial thoughts on getting a Chinese visa was that it was very involved but it turned out to be straightforward). The visa was delivered back to us at the expected time.”

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Posted 7 years ago

“Very helpful and excellent service. Very customer friendly.”

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Posted 7 years ago

“Very responsive via email and phone, and it was easy to meet with them in person on a trip to Edinburgh. Their service was very efficient and they successfully turned around a visa application within 27 hours for me. Awesome! Highly recommended...”

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Posted 7 years ago

“Excellent reliable service. Extremely quick. Would definitely recommend and use again and again”

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Posted 7 years ago

“I was told by most companies that it was pretty much impossible to get a Chinese visa within 2 working days, however Travel Direct UK managed to do this, providing me with excellent advice and communication throughout the process. Highly recommended.”

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Posted 7 years ago

“Excellent attentive service from Tina. The phone was answered when I called. She answered all my questions, checked over my documents via email before I sent them and I received my visa in time for my trip. Great service. Thank you very much.”

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Posted 7 years ago

“We were very happy with the prompt service and would recommend.”

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Posted 7 years ago

“Did the job in the time specified - no issues at all and saved me a ling and expensive trip to Londaon.”

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Posted 7 years ago

“Swift and easy service.”

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Posted 7 years ago

“Very helpful and efficient, better than going direct to embassy.”

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Posted 7 years ago

“Prompt service and kept me informed of progress”

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Posted 7 years ago

“Very quick and efficient service! Cheaper than other companies”

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Posted 7 years ago

“Very helpful, quick and efficient. Dealt with our queries and sorted the visa - no hassle whatsoever. Thank you!”

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Posted 7 years ago

“My first visa application ever. Travel-Direct was very helpful with every single question and replying fast. Took about a week for me to have my visa since application sent and seemed to be the cheapest alternative I found to visas for China. My only complaint would be that the first time they have contacted me after receiving the application, I only had a missed call, no voicemail left, no email sent, glad I picked up the following day as I am unsure they would have tried contacting me further.. So my advice on what could be improved: please send emails and leave voicemails regarding visa applications! Vert satisfied in general and would recommend to anyone who needs a visa to China.”

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Posted 7 years ago

“I was having really trouble getting my visa and only had about 10 days until I left for shanghai - they sorted everything out for me even changing the address of the return envelope and telling me when it have been delivered, sent in, accepted and being posted back - would recommend to anyone. Especially because it's quite a difficult prosses.”

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Posted 7 years ago

“I would highly recommend using Travel Direct UK: the service was easy, efficient and cheaper than any other agent. They were easy to contact throughout the whole process and available to answer any questions. Excellent customer service, thank you”

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Posted 7 years ago

Travel Direct UK ltd is rated 4.9 based on 1,947 reviews