Travel Direct UK ltd Reviews

Name: Travel Direct UK ltd
Rating: 4.92

4.9 Rating 1,947 Reviews

99 %

of reviewers recommend Travel Direct UK ltd

Company Reviews

Questions

Metrics

4.9

Based on 1,947 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01312722775

Write Your review

Tell us how Travel Direct UK ltd made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Travel Direct UK ltd 5 star review on 20th April 2024

Sam

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Visa required for China for British Passport. The various options to obtain, required flicking a coin. Travel Direct came down 'heads' so went for them. No later regrets as they were very efficient and when required answered clearly any questions asked (a + being telephones numbers were available for communication, rather than just email ). The re-assurance of the photo check before submission relieved the doubt of suitability. Receipt of passport and visa after a few days was as promised. A bonus was the price was very competitive. Very well done.”

Helpful Report

Posted 6 years ago

“Have used Tracel-Direct a few times now, as always the service was really fast. Email support before sending the documents was again quick and helpful. Always recommend Tracel-Direct to colleagues and friends and will use again.”

Helpful Report

Posted 6 years ago

“Very good customer service”

Helpful Report

Posted 6 years ago

“They talked me through the application form and everything went fine. When calling with questions they were answered immediately and with patience and courtesy. The visa was granted and received to the promised times.”

Helpful Report

Posted 6 years ago

“Visa process was quick and easy and not really any more expensive than applying directly myself.”

Helpful Report

Posted 6 years ago

“Saved us a trip to London for visa to China - so very impressed with the excellent quick 5 day service - in addition staff were very helpful with the queries we had when filling the form out - just a phone call away - received email when forms arrived to be processed and when being posted back to us - high recommendation - thank you for the excellent service we received - R & K Fursman”

Helpful Report

Posted 6 years ago

“Very helpful, answered my questions and super quick as promised.”

Helpful Report

Posted 6 years ago

“Keeping me 100% updated on developments and progress. Making me feel important . Very fast service. Total transparency. Keeping their web site up to date, which my last visa company had not. I will return here when it is time for my next visa.”

Helpful Report

Posted 6 years ago

“Very clear communication & Excellent service from Travel Direct . Totally recommended.”

Helpful Report

Posted 6 years ago

“Excellent service when I needed a visa in a hurry, they really did go the extra mile to ensure I got it in time when many other companies just said it wasn't possible!”

Helpful Report

Posted 6 years ago

“Very quick response with clear instructions on additional info I needed to provide.”

Helpful Report

Posted 6 years ago

“Easy and straightforward”

Helpful Report

Posted 6 years ago

“Fast service with polite staff, very good and will use this service in the future.”

Helpful Report

Posted 6 years ago

“very happy”

Helpful Report

Posted 6 years ago

“Got my visa quicker than expected. Was really glad.”

Helpful Report

Posted 6 years ago

“The process was easy and Travel Direct met the time deadline. Thank you for a really good service.”

Helpful Report

Posted 6 years ago

“1. Check of scanned application prior to submission by us by post. 2. Swift submission of papers to consulate. 3. Early notification of success.”

Helpful Report

Posted 6 years ago

“Amazing service! I wish I had known about Travel Direct UK sooner!!! I purchased the 5 working day process and it was back much quicker than that, very happy! The customer service is outstanding and they keep you updated with what’s happen and any issues they tell you straight and also reply very quickly! I couldn’t recommend this service enough! Thank you!!”

Helpful Report

Posted 6 years ago

“Good service”

Helpful Report

Posted 6 years ago

“Prompt service and assisted with a Guernsey application - although its simpler than your web instructions purport. Many Thanks Ray Blakely”

Helpful Report

Posted 6 years ago

Travel Direct UK ltd is rated 4.9 based on 1,947 reviews