Travel Direct UK ltd Reviews

Name: Travel Direct UK ltd
Rating: 4.92

4.9 Rating 1,947 Reviews

99 %

of reviewers recommend Travel Direct UK ltd

Company Reviews

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Metrics

4.9

Based on 1,947 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

01312722775

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient service and our visas were returend earlier than I expected. It was very reasssuring to receive an email during the process saying everything was going according to plan. Improvements might be to make the initial process clearer- for instance it wasn't clear whether the charge covered both the visa and the services of visa direct. It would also be preferable not to haveto enter all the same data on the Travel Direct application form that has already been completed in the actual visa application; doing this could be covered by the charges.”

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Posted 6 years ago

“Used Travel Direct for both Russian but mostly Chinese visa's for years. Quick service, never had any problems. The Chinese Visa forms change fairly regularly and if I had any questions I get a quick and helpful answer every time. Highly recomended.”

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Posted 6 years ago

“I asked for a 2 year Business visa but was only given a 6 month ‘F’ visa. I was asked to send in the original letter of invitation when I queried this but was told ‘Too small to read’, I felt my query was summarily dismissed. I originally checked the letter of invitation over the phone and told OK.”

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Posted 6 years ago

Dear Customer, Thank you for your comment. Any decisions about the type of the visa, the type and the terms are always at the sole discretion of the Chinese embassy. Once the embassy receives your application, one of the Chinese visa officers makes an assessment of your supporting documents and grants a visa type that they consider to be appropriate. The documents you provided at your application were for the F type visa. Kind regards, Mr. Albert General manager

Posted 6 years ago

“Excellent and fast service!”

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Posted 6 years ago

“Brilliant service! So helpful and always available on the phone or emails to answer my questions. They double checked things and Made our visa process so simple. I'd happily recommend travel direct.”

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Posted 6 years ago

“Very efficient service!”

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Posted 6 years ago

“Very good and smooth process, quick answer to questions. From my experience, the best way to get a Chinese visa”

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Posted 6 years ago

“I have used Travel Direct three times now, and would not go anywhere else for visas within their scope: Hassle-free, Delivering on their commitments, and providing an excellent personal service if ever I need to call them. Thank you, Travel Direct!”

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Posted 6 years ago

“Everything excellent!”

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Posted 6 years ago

“Really impressed with Travel Direct. This is a first class service, very quick, efficient, and reliable. I would definitely recommend this company. Excellent.”

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Posted 6 years ago

“Excellent organised service with excellent results.”

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Posted 6 years ago

“Thanks for organising the Visa's for China. Fast and hasslefree. :-)”

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Posted 6 years ago

“We found Travel Direct a very helpful company and they provided an excellent in helping us obtain our Chinese visas. We will certainly use them again in the future should we need to. Many thanks Travel Direct......”

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Posted 6 years ago

“James helped me with a couple of questions and I was very pleased with the service and the speed of obtaining our Visas.”

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Posted 6 years ago

“It was fast and very promptly done.”

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Posted 6 years ago

“Fantastic service and great staff. All questions answered and gave a scan of the applications to check for any errors which helped put our minds at ease. Would recommend”

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Posted 6 years ago

“Always responds quickly to queries and emails. Very helpful, efficient and speedy service. Highly recommended.”

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Posted 6 years ago

“Quick and easy , cuts out all the hassle. Excellent service.”

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Posted 6 years ago

“The service offered was as professional and timely as I had hoped for. I rang a couple of times for guidance and both members of staff were helpful and knowledgeable.”

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Posted 6 years ago

“Very quick and reliable service. Try it, and you will never be disappointed.”

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Posted 6 years ago

Travel Direct UK ltd is rated 4.9 based on 1,947 reviews