“Avoid this scam of an agency at all costs.
My flight to West Africa via Morocco was cancelled in December 2021 due to national travel restrictions. This agency refused to refund me nearly £600 despite the airline confirming that they had already returned my money to the agent. They then claimed that they would deduct a £75 miscellaneous admin fee from my refund that I'd have to wait 12 months to return my monies.
They eventually stopped responding to me. when I sought an update on my refund. I saved all my prior telephone notes and email correspondence with them. Thankfully I booked via credit card and claimed my money back via chargeback request. Travel Junction still attempted to dispute the refund with my bank before the matter was settled in March. Honestly, I would never book with them again. The call handlers all gave me conflicting information (Nick Johnson and Oscar Bucher); the office is based in India and consultants use aliases.
Nothing short of poor customer service and transparency. The business is clearly struggling to keep afloat at all means necessary even to the detriment of their customers.”
“Their site makes it appear like you are booking with them, but the “price” you’re agreeing to will change. In my case it was raised by $160 and when I would just book with someone else I was informed that it was a $160 fee for canceling. Apparently it was buried somewhere in a 20 page terms of agreement. This business is a scam, that I hope no one else is unfortunate enough to use.”
“If someone takes your money without the intemtion of supplying the service you paid for is that theft?
That's what this fraudulent travelJunK tion does”
“Pity there isn't a 0 star review! Total con merchant! I'm taking them to court to recover my money. Enough of their bull. They could have got me a refund from the airline had they done as instructed, instead toeing the same line "they only offer credit notes" which was a blatant lie as the airline website said contact your travel agent for a refund. Called the airline and they said the same. I'm angry and wish I'd never heard of them! DON'T USE THEM, NO MATTER HOW CHEAP THE FLIGHTS ARE!!!”
“Horrible experience. This agency cheated me and robbed my £200 by giving false information and promises. Never ever book your ticket with this agency please”
“Due to fly out Sunday for my wedding in the process of trying to get a refund for tickets that were never purchased😢
And cancellation charges I did not agree too.This has been the worst experience of my life I am devastated I just want them to rectify this and refund my money back”
“Company is total SCAM. They advertise tickets they don't have and than they will try to drain every penny from you
Stay away from this company, internet is full of review of this company doing same thing over and over again
Five stars reviews coming from employees and families members”
“I hired the services of TravelJunction to book the flight to the UK on the eve of Christmas. Everything went fine, and there were no absolutely no problems of any kind. Tickets were quite economised, hotel booking was also organised by the agents, and airport transfers and Immigration too went nice and easy. I would rather say that my expectations were far away from what they delivered. Customer service was also too exceptional! And now I thank everyone who worked behind who made the trip successful and memorable for me. I speak on behalf of TravelJunction, who were with me on every juncture form the beginning day when I booked my flight ticket through them.”
“All you guys at TravelJunction, I just thank you for the efforts and passing on to me the right type of travel information, which helped me in a great way. My views about travel agents are not positive, but TravelJunction changed my opinion about them overnight. I wasn’t really expecting too much form them. Flight ticket booking, last minute travel advisory, plus the hotel booking. In addition, they also refunded me the ticket to Scotland, which I had to cancel for personal reasons. Around 70% of the money was refunded to me and it flashed in my bank account on the same day.”
“From all my heart, I forward my honest thanks to the team at Travel Junction, who made the air ticket booking possible. If somebody asks or rather questions me about the legitimacy of Travel Junction, I give my THUMBS UP! I think it was a tough situation, and I can only assume the manner the guys out there must have acted. The work done by them is really commendable and worth appreciating. My personal experience and dealings clearly point to a unanimous thought- I have found Travel Junction to be a genuine and legitimate company. Extremely sorry for sending this review now, though I always had in my mind that I am going to write on the same day I landed at Heathrow Airport. Good things don’t die out, and the legitimate character of Travel Junction is forever to stay.”
“The agent at TravelJunction not only arranged our accommodation and flight reservation, but he explained us everything. I could say- flight trip was made easy and beneficial for me. In terms of logistics too, I did not experience any kind of hiccups. Of course, my hotel room was sea facing that provided all comforts of life, for mere $ 458 for one day. TravelJunction made me comfortable on my trip to the UK and Barcelona. Just because everything was arranged in time, I had rewarding experiences of my lifetime on my trip of the UK and Barcelona. It was a momentary time to cherish though! Overall, the trip was more than just amazing. Nothing was left undone.”
“Travel agents these days are making quick and dirty bucks, but same does not hold true in sense of TravelJunction. These guys do not have put shoddy price deals and all the flight tickets out there come with comparative listing. I have tried their services several times, and it proved the right fit always. TravelJunction guys have a foolproof online system, and this system is continuously updated. The ticket booking process is completed in 20 odd minutes. Plus, on several occasions, I have got handsome cashbacks in my wallet. I am recommending their services because I have tried them several times for my business trips. All good luck to them for providing me exceptional services.”
“It is the worst company,Frauds, scams,please don’t book with that company,they are crooks, they charge you a lot.if a flight is canceled they don’t even let you know and then they charge you again to rebook, They don’t deserve any Stars.Their is to much to write.please don’t go to them with personal experience that I am saying that.Never trust them Hope so that they close down.”
“This was the first trip of my family to the UK. Those were the days of Christmas thrill. I booked three flight tickets of London from TravelJunction. I tell you, these guys did a cool job. It was cool because all tickets were arranged in under 4 hours, and I earned cheap tickets. I had saved somewhere around $300 on First Class. In addition, there were bonanza offers. Guys at TravelJunction made the day of my family, and I was overwhelmingly happy for everything that the agents out there did. It wasn’t without the ordeal, but the agents were cordial and supportive in every bit of sense they could. All my heart could say is – Plain Thanks!”
“SCAM SCAM SCAM company, indian thieves, chris jordan they use fake names, be careful, fake reviews, etc they use the same fishing way to make you pay more and more money,”
“I had booked a connecting flight to New York, but soon I learnt that my business trip is cut short for time being and rescheduled by the partner. This situation had put me in an ultimate tantrum because the point was that I would lose money on flight ticket. It is not going to be reimbursed by my partner anyway. I reconnected agents at travelJunction.co.uk, and asked them if they could arrange a cancellation and refund me the money. And you know what; these guys started the cancellation process immediately. All they asked from me were the basic details. Rest of the things went smooth. 80% of my ticket money was refunded within 48 hours. I am thankful to you guys. Will reach out to you soon after receiving a green signal from my partner. Rest is all fine. Thanks!”
