Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,762 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,762 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

Write Your review

Tell us how Travelodge UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Travelodge UK 5 star review on 14th November 2024

Xanthi Guedes

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have had a wonderful lady that helped use use your booking in as we went through booking.com .but we thought we had booked a room but had not but the manager of your hotel was amazing and booked us all in .thank you again to this lovely lady 😊😊😊😊”

Helpful Report

Posted 1 week ago

“I am writing to say that Travelodge Stockley park was overall very good in my opinion, a particular staff called Violeta offered me travel advice when i was unsure on how to proceed with my trip. She made me feel welcomed, was professional yet kind . Her customer service aptitude is next to none. i indeed had a quality stay, would come again”

Helpful Report

Posted 2 weeks ago

“i ended up with bites all over my skin after sleeping there for one night. i dodnt sleep well and i have now broken out in a rash”

Helpful Report

Posted 2 weeks ago

“I had a fantastic experience working with Benito Gabriel and his team. After falling victim to a scam platform, I was left feeling helpless. However, Benito and his team were incredibly professional, knowledgeable, and persistent. They guided me through the entire process, provided regular updates, and ultimately helped me recover all of my money. Their dedication and expertise were truly impressive. I’m extremely grateful for their support and highly recommend them to anyone in need of similar assistance. 𝐄𝐦𝐚𝐢𝐥 —𝐁𝐞𝐧𝐢𝐭𝐨𝐠𝐚𝐛𝐫𝐢𝐞𝐥𝟒𝟒𝟗@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩 —- +𝟏 (𝟓𝟎𝟓) 𝟒𝟎𝟐-𝟎𝟕𝟏𝟒”

Helpful Report

Posted 3 weeks ago

“At first, I was hesitant to use a monitoring service to gain remote access to a targets device because i believed it would be a complex and technical process that would be too advanced for me to handle. Surprisingly, the package included detailed tutorials and explanation on how to set up and access the monitoring dashboard. It's not difficult to use; the dashboard is neat and well-organized, and it's simple to navigate. What I like about CLOUDPHONECLONE is that, unlike other vendors on the market, they do not go against their terms and policies, and I appreciate that there are no surprise charges or hidden costs with services they offer! I only paid the fee they billed, and had access to amazing features on the remote dashboard. Secure a interactive plenary with a representative from CLOUDPHONECLONE today via their communication servers: CLOUDGEEKSYNC @ GMAIL . COM CLOUDPHONECLONE @ GMAIL . COM CLOUDPHONECLONE . COM”

Helpful Report

Posted 3 months ago

“My husband and I visited your Travelodge Hotel in Holyhead last week. We were lucky enough to be welcomed by NIKKI your receptionist, a really nice young lady she was so kind and helpful and a great help with local knowledge on where to eat and shop, A great help to this old couple. We have visited many Travelodge Hotels both at home and in the USA. This young lady is a great asset to your company so Thank You. 5/11/2024”

Helpful Report

Posted 3 months ago

“A reasonable room but decor dated.”

Helpful Report

Posted 1 year ago

“No issue with on line booking”

Helpful Report

Posted 1 year ago

“The worst place I’ve ever been in, the room was supposed to be a king size room but it wasn’t even as big as a small single room, we were 2 and we had no space to even to hang our clothes because there was no wardrobe and the was no hair dryer no no safe, no telephone, no bedside table, no tea and coffee and no room service at all!! We were there for 5 days we used the same towels we only had one towel each and we had to reuse them for 5 days. There was no bath just a tiny shower and a tight toilet with a toilet-roll and no change of anything”

Helpful Report

Posted 1 year ago

“Everything was perfect as always:) and will be definitely staying again and that staff was amazing to.”

Helpful Report

Posted 1 year ago

“As usual easy to book .”

Helpful Report

Posted 1 year ago

“I contacted customer service and request an amendment but no one response”

Helpful Report

Posted 1 year ago

“Great room great price great service”

Helpful Report

Posted 1 year ago

“I enjoy staying at Travelodge. It's very hygienic inside and all the staff are very helpful.”

Helpful Report

Posted 1 year ago

“Easy to book”

Helpful Report

Posted 1 year ago

“OK, but there never used to be a shortage of double rooms like there is now, don't want a twin.”

Helpful Report

Posted 1 year ago

“Great easy to book”

Helpful Report

Posted 1 year ago

“Mostly good value. Sometimes rooms not cleaned/checked properly after the previous guest. Soap dispensers empty. Cups not cleaned properly. Ok if you are not too fussy.”

Helpful Report

Posted 1 year ago

“Always feel confident booking with travelodge”

Helpful Report

Posted 1 year ago

“Easy to book, you know you can rely on a good basic level of service”

Helpful Report

Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,762 reviews