Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,758 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,758 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 14th November 2024

Xanthi Guedes

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

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“HELPFULL, AND INFORMATIVE.”

Helpful Report

Posted 1 year ago

“I have stayed at Travelodge several times and always find the staff to be very friendly and professional. Hence why I never stay at any other accommodation when I’m away from home!”

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Posted 1 year ago

“Clean comfortable good location friendly staff”

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Posted 1 year ago

“Very modern clean rooms nice place only letdown was the buffet breakfast ,I will stay again but I won't have breakfast”

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Posted 1 year ago

“Easy to book, great options, great prices.”

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Posted 1 year ago

“Efficient and well located. No complaints”

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Posted 1 year ago

“Was easy to book online and everything went as thought it would and I'm looking forward to my stay next month”

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Posted 1 year ago

“Nice quick check in and comfortable clean room”

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Posted 1 year ago

“Very friendly and helpful reception staff.”

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Posted 1 year ago

“Waiting for a reply from Customer services. Booking re 1572983054. my original booking was online and the system entered wrong dates. I have been charged a £10 admin fee to amend the dates. I'm looking for a refund of the £10.”

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Posted 1 year ago

“No problem with booking very quick and straightforward”

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Posted 1 year ago

“Always value for money also near to airport”

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Posted 1 year ago

“Stayed with them quite a few times and always found them to be very good and helpful”

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Posted 1 year ago

“Really easy to book, great comfortable rooms”

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Posted 1 year ago

“Booking system is so easy to use, 30 seconds and I had a room booked and paid for.”

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Posted 1 year ago

“Normally good but this time couldn’t book on line, drove to the Travelodge I was trying to book family into. Reception could take the booking, so had to call an 0800 number. Took a while to answer managed to take the booking at last. But ended up paying an agent fee ( not a lot but still extra)”

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Posted 1 year ago

“Love travelodge! Easy to book and lovely rooms.”

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Posted 1 year ago

“Liked the compare hotels grid a lot, shame the link for the price and to buy take you off the page and you lose your search”

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Posted 1 year ago

“ALL GOOD JUST HOW WE LIKE IT TO BE”

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Posted 1 year ago

“As a 'tech dinosaur' I need a pretty simple booking process; this worked out fine!”

Helpful Report

Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,758 reviews