Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,772 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,772 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

Write Your review

Tell us how Travelodge UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Travelodge UK 5 star review on 14th November 2024

Xanthi Guedes

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I couldn’t fault it. Good breakfast ideal location.”

Helpful Report

Posted 1 year ago

“I wanted to change the date of the booking and although the information on line said go to 'manage your booking' it didn't allow me to do that.”

Helpful Report

Posted 1 year ago

“Booked on line very good”

Helpful Report

Posted 1 year ago

“Would recommend this travel lodge clean rooms staff friendly any problems sorted will b returning later in the summer”

Helpful Report

Posted 1 year ago

“Found what I wanted easily and was able to make my booking with ease and confidence”

Helpful Report

Posted 1 year ago

“Have used these at various sites over the years and always found them to be clean and comfortable. Booking process is easy to navigate.”

Helpful Report

Posted 1 year ago

“The stay was pleasant and is very close to the underground and the train station which makes for convenient travel to Heathrow Paddington and throughout the city.”

Helpful Report

Posted 1 year ago

“Always very easy to book a stay. Hotels are always as web site says. Staff always very good”

Helpful Report

Posted 1 year ago

“Goodplace to stay if you have early flights. Very good prices in general and the Hoppa bus transfer works well.”

Helpful Report

Posted 1 year ago

“Easy to book but lack some information such as if u want to check in early and one rooms allows early check in but the second one does not. Over all it is great experience.”

Helpful Report

Posted 1 year ago

“Easy to book once I realised I needed to change booking to one guest from the default two before adding breakfast.”

Helpful Report

Posted 1 year ago

“The booking process is really easy and quick to use but the prices vary a lot in a matter of hours. I got distracted and forgot to book on the Sunday evening. When I went to book on the Monday morning, the price had gone up £45 overnight. I've been checking everyday and 3 weeks later the price has dropped again but it's frustrating that it can change so much overnight. However, with a bit of patience and good luck i've got the original price again, so have booked. I was however beginning to look elsewhere for better prices had the price not have dropped again. So Travelodge almost missed out on a booking again as this has happened to other locations before where i've ended up in the Premiere Inn.”

Helpful Report

Posted 1 year ago

“Booking was very easy and made without any problems.”

Helpful Report

Posted 1 year ago

“Online booking was good”

Helpful Report

Posted 1 year ago

“I was pleased to discover the new app today, which appears to work. I haven't tried booking through it yet”

Helpful Report

Posted 1 year ago

“Always find staying at the Travellodge, ok. The only thing I find missing, at some places, is an on-site restaurant.”

Helpful Report

Posted 1 year ago

“Parking difficult as busy roads to be crossed from multi storey car park opposite”

Helpful Report

Posted 1 year ago

“As you would expect. Could contain information on 24/7 staffed and any check in time restrictions easier but other than that fine.”

Helpful Report

Posted 1 year ago

“You would have had a 5 but when booking standard plus with WiFi, the price went up.”

Helpful Report

Posted 1 year ago

“I tried to book the day before but obviously you had a problem with your internet site as could not book. Went in the next day and no problem.”

Helpful Report

Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,772 reviews