Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,758 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,758 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 14th November 2024

Xanthi Guedes

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Location is great for station and shops. Plenty going on. Reception staff excellent. Bar staff a little slow, i waited about 70 minutes for my food. They were very apologetic and offered complimentary drink when I promoted them so j think they handled it well. But you need to understand what happened in the first place really. Room was absolutely fine. Clean. Spacious. Just what I expected. Great value for money.”

Helpful Report

Posted 1 year ago

“Easy booking process and hotels are generally good value for money.”

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Posted 1 year ago

“Simple and straightforward”

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Posted 1 year ago

“I have always had a pleasant stay when visiting different places in the country, and stopping with travelodge the rooms are large and the beds are comfy.”

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Posted 1 year ago

“Right location for an upcoming event and a great price”

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Posted 1 year ago

“Simple simple”

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Posted 1 year ago

“Telephoned to add a date to a reserved date which was done on line. The process was extremely straightforward and the gentleman I spoke to was very efficient and an excellent telephone manner”

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Posted 1 year ago

“Easy to book online. Hotel near to theatre for Saturday night and not too far from Eurostar when we travel on the Sunday. Have stayed in Travelodge across the country, so always been pleased.”

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Posted 1 year ago

“Very quick and easy”

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Posted 1 year ago

“Fast & efficient with only a minor problem with payment section”

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Posted 1 year ago

“Just love travelidge”

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Posted 1 year ago

“The booking process was easy”

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Posted 1 year ago

“Been to Blackpool south shore before and find it fantastic. It’s close enough to places that you can walk to. We booked a family room and they are very clean, beds are comfy and the hotel also has lifts which makes it easier for less abled people. The breakfast is well worth paying for, there is such a good selection on offer, full English plus continental buffet style. Plus if you buy an adults breakfast you get the children’s free which was well worth it.”

Helpful Report

Posted 1 year ago

“I would usually give 5 star but I had email saying birthday offer for me and there was no offer still payed normal price nothing special as me and my wife are celebrating our 60th also a friend of ours is staying the same place same time tried calling no communication no one knows anything”

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Posted 1 year ago

“I always use travelodge for an affordable stay overnight on my way to somewhere I am visiting. Always been very clean and comfortable and I get a good nights sleep”

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Posted 1 year ago

“Basic but comfortable and good value for money”

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Posted 1 year ago

“A really easy booking experience and it’s nice to know you can add extras even after you have booked at a later date”

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Posted 1 year ago

“There is only one thing I don’t like about booking with travelodge and that is you have to pay at the time. I have booked a flexible rate 5night stay in 4min the time and there is no option to pay at stay. Instead all monies have to be paid upfront which as you can imagine a London stay for 5 nights is not cheap.”