Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,758 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,758 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 14th November 2024

Xanthi Guedes

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Clean, staff very helpful.”

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Posted 1 year ago

“Found the website easy to use”

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Posted 1 year ago

“Easy to book online. Competitive pricing”

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Posted 1 year ago

“Easy to understand web page and no problems booking room”

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Posted 1 year ago

“Travelodge is my "go to" when looking for a short stay. Always reliable, comfortable accommodation and friendly staff, plus a wide range of destinations.”

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Posted 1 year ago

“Easy to book no problem at all very straight forward”

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Posted 1 year ago

“Booking was speedy and easy, tried checked to book Saturday and Sunday together, with Sunday half the cost. When we decided to only book Sunday, PRICE DOUBLED!! booked on another device and price back to half for Sunday, wonder what happen there?”

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Posted 1 year ago

“Very easy to book.”

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Posted 1 year ago

“Easy site to navigate.”

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Posted 1 year ago

“Love the price and the staff”

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Posted 1 year ago

“I have stayed many times and experience was good”

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Posted 1 year ago

“Very good but tried to change the search and it wouldn't let me so I had to go out and come back in again then everything was good.”

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Posted 1 year ago

“I was unable to complete the booking first time because of Internet issues and when I was able to book later the same day the price had increased!!!”

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Posted 1 year ago

“Very easy to book”

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Posted 1 year ago

“Great location. Friendly staff. Clean and fresh. But, There’s no blinds/netting on the windows so have to have the curtains permanently closed as everyone can see into everyone’s room. Whilst the coffee was good, the coffee machine isn’t designed for bedrooms- it’s so noisy so if you want a coffee you wake the other person up. We also couldn’t get on the Wi-Fi we paid for - kept saying ‘invalid credentials’. We’ve stayed in lots of Travelodge.”

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Posted 1 year ago

“Easy to follow”

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Posted 1 year ago

“The booking was easy ,I have booked ready for my 2024 holiday and kept checking for the dates to come live and the day they did I booked it straight away . Was quick and very easy to understand”

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Posted 1 year ago

“This was the worst Travelodge I have ever stayed in. The basic facilities and amenities were terrible. The room did not have any air conditioning. It was a warm night so had to have the window open - it looked out onto the back of peoples houses and a busy road the other side ensured a very noisy night of no sleep. Also the guests from hell were staying and there was no one patrolling the corridors so at 3pm there was screaming and door slamming and gunning around the corridors - again ensuring no sleep. A bath towel and hand towel were all that was provided in the bathroom - a floor towel was not considered essential. Awful. The bed wasn’t comfortable not the worst I’ve ever laid on but uncomfortable all the same. It was over £200 for 3 nights stay so not even that cheap. This Travelodge needs money being spent on it. The staff did their best to field my comments in a positive way but I could tell this is not the first time they’ve heard it all. This is not a place for a lone female to stay as I felt unsafe.”

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Posted 1 year ago

“Very easy to navigate and easy to use”

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Posted 1 year ago

“Easy to find convenient hotel and efficient booking process”

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Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,758 reviews