Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,772 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,772 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 14th November 2024

Xanthi Guedes

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a problem with the payment being refused.”

Helpful Report

Posted 1 year ago

“Ability to see range of prices over time is useful.”

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Posted 1 year ago

“Because we are not located in the UK it was a bit difficult to fill in all the informations you need, but we did it!🤔 We first used the German translation, which was great fun. Perhaps you can check the translation! So for example Wednesday was Heiraten (wedding) and then there was the word MARKEN , which I don’t know. But generally it was easy to manage!”

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Posted 1 year ago

“Just had trouble with the calendar part it kept putting in the wrong dates and also kept putting in for 1 night or 3 nights had trouble it not excepting 5 nights had to keep coming of the website then refreshing.”

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Posted 1 year ago

“Online system will not anything other than U.K. postcodes. Overseas customers have to falsify this entry to make booking despite system indicating it is international. Poor oversight by IT department!”

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Posted 1 year ago

“it was fine”

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Posted 1 year ago

“Handy location, well-refurbished if a little expensive some weeks.”

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Posted 1 year ago

“We had difficulty getting on to Cirencester Travelodge but this was perhaps as we asked for an assistance room which was not available, however we did book a family room”

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Posted 1 year ago

“Booked with not to much of a problem”

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Posted 1 year ago

“Nice quiet stay with friendly and helpful staff. Very tidy and clean room where I had a great night’s stay.”

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Posted 1 year ago

“Have stayed many times with Travelodge as they are good value for money. Booking process is easy and customer service is good.”

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Posted 1 year ago

“Easy to use Web site with all the options shown”

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Posted 1 year ago

“rooms good, fan in there for the hot weather and flat sheet on the bed, quilt bagged up on top of shelf. Great location. Just looks very grubby outside, stained pavements etc, and the reception could do with a refurb. DO NOT WANT TO BE IN A HOTEL ROOM THAT HAS HAD DOGS IN. REALLY OBJECT TO YOUR POLICY ON DOGS. NOT EVEN LIMITED TO CERTAIN ROOMS ONLY EITHER.”

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Posted 1 year ago

“Easy check in and out, definitely would stay again”

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Posted 1 year ago

“Nice reception and warm help!”

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Posted 1 year ago

“The room was clean and comfy. Reception staff polite helpful and friendly. The bar was a different matter as we were told no dogs in the bar only to find a couple sitting in the bar with their dog. Dogs were about the same size. Surely on rule on all! Hence only 4 stars”

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Posted 1 year ago

“I‘m happy with the service there I will recommend it to my friend”

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Posted 1 year ago

“Website quite easy to use.”

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Posted 1 year ago

“Booking process easy straightforward and quick”

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Posted 1 year ago

“Easy to book”

Helpful Report

Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,772 reviews