Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,758 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,758 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 14th November 2024

Xanthi Guedes

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use and navigate to make a booking. Excellent competitive prices.”

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Posted 1 year ago

“Very easy to navigate and no hidden fees made for a pleasant experience”

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Posted 1 year ago

“All good apart from I tried to book online for 2 guests but it kept going back to one! Assume it was same price for two so if my husband decides to travel with me I will update by phone.”

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Posted 1 year ago

“Easy to find a Travelodge in a location to suit our journey. A straightforward website”

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Posted 1 year ago

“Booking was straightforward”

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Posted 1 year ago

“Simple procedure until unable to access secure payments page”

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Posted 1 year ago

“Easy to book”

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Posted 1 year ago

“very disappointed with travelodge with how they put the prices up in summer time in Inverness {sometimes by 4 times the winter prices} when people from the Western Isles need to come to Inverness for hospital appointments all year and can't afford the prices of hotels.”

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Posted 1 year ago

“The staff were extremely helpful and polite. I inadvertently set off one of the alarms and the reaction was very prompt and although it was an error they were very understanding and compassionate. The (accessible) room was extremely clean and suitable for our needs. Travelodge have certainly upped their game !! Well done !! Breakfast was very substantial and great choice . Based on this experience I have made another booking in another county for later in the year . Thank you Travelodge!!”

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Posted 1 year ago

“Always happy with travelodge..clean pleasant staff...”

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Posted 1 year ago

“Not enough storage space for clothes.”

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Posted 1 year ago

“I,ve rated you 5 on the account of previous stays at this hotel and others a good trusted brand. Look forward to my upcoming stay.”

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Posted 1 year ago

“The booking process is very straightforward and prices set out clearly. Features of each hotel are detailed and helpful when booking a hotel for the first time”

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Posted 1 year ago

“I made my booking for Travelodge at Sandwich, Kent, on line and it was very easy to do. Haven't stayed there yet so will write another review after I do so.”

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Posted 1 year ago

“I have stayed in many travelodge hotels around the country and found the hotels to be very good value for money”

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Posted 1 year ago

“Very easy to find availability, prices and extras. Booking & payment process very straightforward. Happy, so far.”

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Posted 1 year ago

“Easy to use website.”

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Posted 1 year ago

“Easy to book on line”

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Posted 1 year ago

“Great hotels great prices.”

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Posted 1 year ago

“Simple booking system and very reasonable room prices.”

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Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,758 reviews