Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,758 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,758 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi hope the Travelodge Central is as good as it looks on the Travelodge website. Just a one night stay to pick up customers off their cruise ship so will leave an 'after stay' review. Tony Kemp”

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Posted 1 year ago

“Ideal location for a days shopping 🛍️ Shower was great, room not so much. Quite shabby, bed very uncomfortable 😞”

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Posted 1 year ago

“Easy booking procedure transparent pricing”

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Posted 1 year ago

“Had to change date lady on phone was excellent and very helpful thanks”

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Posted 1 year ago

“Very easy to book and you only pay for what you need ie breakfast, wi-fi, pets etc.”

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Posted 1 year ago

“Very good quick service”

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Posted 1 year ago

“The Travelodge in Walton on Thames needs a makeover, such potential but wasted. Carpets are stained and worn, sink was loose, curtains didn’t fit, Very noisy neighbours on Sunday night, nobody on the desk Monday morning, couldn’t collect one of my breakfast box’s as there was nobody around. Such a shame.”

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Posted 1 year ago

“Clean and tidy room. The staff were friendly and helpful”

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Posted 1 year ago

“Comfortable and clean delightful staff who couldn’t be more helpful and check out at 12 noon.”

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Posted 1 year ago

“Easy to use and understand”

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Posted 1 year ago

“Neither the best, not the cheapest.... middling at best so only warrants a middling rating”

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Posted 1 year ago

“As you would expect. Could contain information on 24/7 staffed and any check in time restrictions easier but other than that fine.”

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Posted 1 year ago

“Very straight forward to book with all the relevant information easy to find.”

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Posted 1 year ago

“You would have had a 5 but when booking standard plus with WiFi, the price went up.”

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Posted 1 year ago

“I tried to book the day before but obviously you had a problem with your internet site as could not book. Went in the next day and no problem.”

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Posted 1 year ago

“Very clean. Lovely and quiet in the room. Comfy bed.”

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Posted 1 year ago

“Excellent location Breakfast was great value Staff were good Very clean Can’t ask for more”

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Posted 1 year ago

“Sorry but booking was a terrible experience. Web pages so slow loading up and when it came to the payment page it would not load on an android tablet. Eventually had to use an iPad to book. Even that wasn’t plain sailing. Even though I selected visa option it was forcing me to use Apple Pay. After around 40 minutes I was able to book our accommodation. Booking pages need looked at and resolved.”

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Posted 1 year ago

“Enjoyable staying at a Travelodge”

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Posted 1 year ago

“Staff helpful room very spacious would come here again”

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Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,758 reviews