Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,772 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,772 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

Write Your review

Tell us how Travelodge UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Travelodge UK 5 star review on 14th November 2024

Xanthi Guedes

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“error on the booking page. Impossible to book for just one person. It always comes back as 2 adults. Thus, difficult to include breakfast in the booking, if you are just one person. Please correct error.”

Helpful Report

Posted 1 year ago

“Travelodge used to be a budget brand. It’s not any more price wise BUT you know what you are getting. You get friendly staff and a clean comfy bed.”

Helpful Report

Posted 1 year ago

“The hotel is a little tired but the welcome was warm (from a person) and the room the usual good standard. Just so much better than the new ones with no staff - they are dyer !!”

Helpful Report

Posted 1 year ago

“Clean and spacious rooms with own bathroom and lots of hot water for a good price”

Helpful Report

Posted 1 year ago

“Easy to book, got the day and room that was great . I jaded this hotel to brake the 5 to 6 hour drive both going on holiday and then the return home round trip 600 miles”

Helpful Report

Posted 1 year ago

“Comfortable room. Breakfast expensive, cafeteria experience for price. Pleasant helpful staff. Breakfast room needs to be made more pleasant. Archie on reception very helpful.”

Helpful Report

Posted 1 year ago

“The booking process was quite easy & we'll leave a full review after our visit in August”

Helpful Report

Posted 1 year ago

“When website/Internet cooperated it was easy to book room and breakfast”

Helpful Report

Posted 1 year ago

“Tried paying on any other payment but was still waiting 10 minutes later for any other payments to pop up so went to PayPal which I’m not happy with and got in straightaway.”

Helpful Report

Posted 1 year ago

“Website east to navigate”

Helpful Report

Posted 1 year ago

“Clean and convenient m”

Helpful Report

Posted 1 year ago

“Room very basic but was fine for my needs however no plugs near the bed so was unable to lay in bed on laptop or phone. Although fairly quiet there was banging of doors throughout the night . Wi-Fi was my biggest bug bare as it was rubbish and honestly not worth paying for.”

Helpful Report

Posted 1 year ago

“Fairly easy to navigate the site and book”

Helpful Report

Posted 1 year ago

“It kept referring back to 2 adults even though I changed it. Otherwise would have been 5”

Helpful Report

Posted 1 year ago

“Booking was easy and straightforward and relatively easy even for me”

Helpful Report

Posted 1 year ago

“Straightforward booking system”

Helpful Report

Posted 1 year ago

“Have stayed at Travelodge for many many years and don't have a problem with the organisation but do miss the box at the bottom of the page which used to direct you to dates that were cheaper for your chosen length of stay. current box does not offer the same great value deals.”

Helpful Report

Posted 1 year ago

“Easy to arrange the booking”

Helpful Report

Posted 1 year ago

“Room was clean and comfortable, staff friendly and helpful. Light Breakfast offered lots of choices and was delicious. Would recommend Travelodge Gloucester to family, friends and visitors.”

Helpful Report

Posted 1 year ago

“Previously had a technical error and the website booked my stay for the wrong date non-refundable. Wish there was a "cancel within" period to make accidents like this not happen, but the rest of the process was easy (if not TOO easy).”

Helpful Report

Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,772 reviews