Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,772 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,772 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

Write Your review

Tell us how Travelodge UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Travelodge UK 5 star review on 14th November 2024

Xanthi Guedes

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to do”

Helpful Report

Posted 1 year ago

“The site is easy to use and always offers other possibilities nearby.”

Helpful Report

Posted 1 year ago

“Overall stay was nice. The only problem I had soon as I arrived, I wanted to use washroom as I was travelling from far, coming to a hotel but found the toilet is not working. I waited until our turn came and I asked the lady about the situation and she decided to open the toilet and it was working. The same lady told me they’d it’s out of order. I wasn’t happy at all”

Helpful Report

Posted 1 year ago

“very easy, a pleasure to complete!”

Helpful Report

Posted 1 year ago

“Booking process easy”

Helpful Report

Posted 1 year ago

“A very quick process”

Helpful Report

Posted 1 year ago

“Standard Travelodge, clean, functional and unfussy. Friendly helpful check-in. The Travelodge set-up suits me perfectly: flexible prepay, allowing cancellation up to noon on check-in day, and I can come and go quickly with minimum human interaction. Friends tell me they dislike the lack of a restaurant, but Travelodge is always close to an eatery eg a cafe or M&S Food. I stay regularly at Travelodges, and I very rarely experience any problems.”

Helpful Report

Posted 1 year ago

“Clean room, pleasant staff.”

Helpful Report

Posted 1 year ago

“Easy booking system”

Helpful Report

Posted 1 year ago

“We have stayed at Travelodge ( in different places) many times. We re expecting this booking to be as good as previously; - comfortable, clean and user friendly in a good location at a reasonable price.”

Helpful Report

Posted 1 year ago

“Very easy and clear website. No problem to book rooms”

Helpful Report

Posted 1 year ago

“Good price friendly staff”

Helpful Report

Posted 1 year ago

“Staff very friendly and helpful.”

Helpful Report

Posted 1 year ago

“Travelodge Central in Loughborough nice and freindly staff lovely clean and airy and secure rooms. Virgin Wi-fi not so good. Saturday stay very expensive overall pretty good with excellent lifts!”

Helpful Report

Posted 1 year ago

“The new booking page on the Travelodge Website is a great improvement, and makes the process much easier than before.”

Helpful Report

Posted 1 year ago

“A friendly receptionist who helped me booking my taxi. Reasonable room with basics could be nicer to replace them. Thank you”

Helpful Report

Posted 1 year ago

“Was easy thank you”

Helpful Report

Posted 1 year ago

“booking quick and easy, but I think your prices could be better, or offer a frequent user discount”

Helpful Report

Posted 1 year ago

“Very good service very helpful staff”

Helpful Report

Posted 1 year ago

“Always easy to book a Travelodge room on the website or on the app. Easy to amend dates to find the best deal before booking.”

Helpful Report

Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,772 reviews