Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,758 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,758 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 14th November 2024

Xanthi Guedes

Travelodge UK 5 star review on 15th August 2023

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Travelodge UK 5 star review on 5th August 2023

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Travelodge UK 5 star review on 1st August 2023

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Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The new booking page on the Travelodge Website is a great improvement, and makes the process much easier than before.”

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Posted 1 year ago

“A friendly receptionist who helped me booking my taxi. Reasonable room with basics could be nicer to replace them. Thank you”

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Posted 1 year ago

“Was easy thank you”

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Posted 1 year ago

“booking quick and easy, but I think your prices could be better, or offer a frequent user discount”

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Posted 1 year ago

“Very good service very helpful staff”

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Posted 1 year ago

“Always easy to book a Travelodge room on the website or on the app. Easy to amend dates to find the best deal before booking.”

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Posted 1 year ago

“very easy to compare prices in Cardiff and book”

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Posted 1 year ago

“Easy to book confirms by email. Rooms always clean enough towels. Only weakness internet not always works. Used for 20 years ideal for overnight stay. Trustworthy..”

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Posted 1 year ago

“Very easy to book and staff great when we arrive. We use Travel lodge regularly and never had any complaints.”

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Posted 1 year ago

“Received an email with a Black Friday offer… already had hotel booked in Manchester same night for double the price! Cancelled and booked with travel lodge within 2 mins! Very easy booking”

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Posted 1 year ago

“The Tolworth travel lodge are extremely helpful especially Jo on reception and Koosh all of them helpful to be honest”

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Posted 1 year ago

“Convenient and good value”

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Posted 1 year ago

“Always easy to book and add any extras online”

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Posted 1 year ago

“Booking online is nitemare for some reason the room was booked in my guess name”

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Posted 1 year ago

“I got sucked into the site to pursue ‘offers’ which then became unavailable! Booking experience was poor. Would not accept my password and didn’t respond to ‘forgotten password’’. Then said site down for work. Must have taken a dozen attempts to finally book.”

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Posted 1 year ago

“Good but sadly no twin bedded room options.”

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Posted 1 year ago

“A great place to stay. Everything is within walking distance.”

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Posted 1 year ago

“Can you sort out the single beds to double beds it keeps defaulting to single when you are searching each time. The dates or hotel stays the same when searching but not beds allocation. Thank you”

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Posted 1 year ago

“Easy to book.”

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Posted 1 year ago

“Reasonable prices for a comfortable stay. We use Travelodge frequently and have never been dissatisfied”

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Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,758 reviews