Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,772 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,772 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 14th November 2024

Xanthi Guedes

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

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“Comfortabel neat and friendly”

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Posted 1 year ago

“Clean, comfortable, convenient and excellent value.”

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Posted 1 year ago

“It was hard booking on a phone.The response time was slow and not always correct.On one occasion I had two rooms in my basket!!!”

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Posted 1 year ago

“Booking very straightforward.”

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Posted 1 year ago

“Easy to book on line and good value options.”

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Posted 1 year ago

“Good clean, very competitive priced hotel”

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Posted 1 year ago

“Easy to book and clear on cost and site facilities”

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Posted 1 year ago

“So easy and quick”

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Posted 1 year ago

“Fire alarm went off for about 10minutes”

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Posted 1 year ago

“I stayed in the travel lodge Dudley branch, very friendly staff, a clean environment everything was GOOD.”

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Posted 1 year ago

“Warrington Gemini Travelodge good stay.”

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Posted 1 year ago

“So easy to book unlike other places!”

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Posted 1 year ago

“Very disappointed to find blood on the pillow, which was not mine!! Extremely unhygienic and not what I was expecting. I didn't notice this when I arrived but due to a tight timeline in the morning, I didn't have time to report it!!”

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Posted 1 year ago

“On a late Sunday evening we pulled into Woolley, a muddle of a service station off the M1. A warm welcome, good size room and bed, everything worked and the shower held its temperature. a good night's sleep , watched the tell and off back home refreshed. Super value too, thanks to all concerned.”

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Posted 1 year ago

“Good value on the outskirts of Aberdeen, previously stayed and far cheaper than any hotel deals from hotels.com”

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Posted 1 year ago

“Clean and efficient”

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Posted 1 year ago

“The booking experience was very straightforward, and completed in a few minutes.”

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Posted 1 year ago

“Very slick booking - staff really friendly- room would have been great but something dark and sticky on the carpet by the bed. We stayed 2 nights - plenty of tea - coffee - bed comfortable and shower plenty of hot water. There was a drunken fight and shouting outside our window on the 2nd night which was really unpleasant and intimidating however I realise this is not the fault of Travelodge and unfortunately you will get people who have a drink and get nasty wherever you go- yes I have stayed before and will again as it's good value for the money.”

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Posted 1 year ago

“Booking problems not able to access secure payment page when trying to finalize booking.”

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Posted 1 year ago

“Room smelt musty. Other guests very loud shouting in corridors. Did not feel particularly safe as a lone female traveller.”

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Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,772 reviews