Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,758 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,758 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The guests above we nosy stamping on floor kids running up & down 9-10.45 & again from 6am -7.30 which made us leave early and complain to reception on way out”

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Posted 1 year ago

“Not stayed yet but when I do then I'll write a review.”

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Posted 1 year ago

“Good value.Great place to stay,even my wife could do it.”

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Posted 1 year ago

“I couldn’t fault it. Good breakfast ideal location.”

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Posted 1 year ago

“I wanted to change the date of the booking and although the information on line said go to 'manage your booking' it didn't allow me to do that.”

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Posted 1 year ago

“Easy to book . Hassle free website”

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Posted 1 year ago

“Booked on line very good”

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Posted 1 year ago

“Very easy and straightforward booking system Been to this hotel before so looking forward to returning as it's in the perfect position for central Windsor and then visiting Legoland”

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Posted 1 year ago

“Got booked okay site is easy to use”

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Posted 1 year ago

“No problems”

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Posted 1 year ago

“Easy to use website”

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Posted 1 year ago

“Quick and easy to book - also fast confirmation.”

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Posted 1 year ago

“Good, does what it says on the tin.”

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Posted 1 year ago

“Would recommend this travel lodge clean rooms staff friendly any problems sorted will b returning later in the summer”

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Posted 1 year ago

“Booking was so easy.....price...well..amazing...”

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Posted 1 year ago

“Quick and easy to book and great price”

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Posted 1 year ago

“I had to cancel my booking and am waiting for my refund. It was pretty easy to make a booking and I will be doing so shortly in another area. My only beef is if you need to ring travel lodge. I tried but there was a 15 minute wait on the telephone and costs 15p a minute. Imagine if the wait time was longer. Not sure about my refund, it has not gone back into my bank yet even though when I realised I needed to be closer to my destination, I cancelled it within the hour.”

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Posted 1 year ago

“Found what I wanted easily and was able to make my booking with ease and confidence”

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Posted 1 year ago

“Booking was very easy online”

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Posted 1 year ago

“Staff was great. Just lack of menu options for dinner and breakfast.”

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Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,758 reviews