Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,758 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,758 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 14th November 2024

Xanthi Guedes

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

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Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nightmare booking wanted 1 room for 1 night for two adults and changed the booking , nightmares trying to get the basket cleared.”

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Posted 1 year ago

“Always clean, staff efficient and conveniently placed where you need to be. 🙂”

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Posted 1 year ago

“Good value for the money, pleasant staff and clean rooms. Some hotels are starting to look tired and worn, in need of refurbishment.”

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Posted 1 year ago

“The web site is easy to navigate making the booking process stress free”

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Posted 1 year ago

“Cheap, clean, comfy, convenient.”

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Posted 1 year ago

“Staff very helpfull and pleasant to speaks to have enjoyed stays before so look forward to staying again”

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Posted 1 year ago

“Straight forward process”

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Posted 1 year ago

“Easy step by step instructions”

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Posted 1 year ago

“I tried to insert my check-in and out data and I had to review some details so I went to the back page again, unfortunately, the system memorized all data inserted for each time it was put in and summarized them, which resulted that I had 3 rooms for 2 guests each instead of one room for 1 guest. However, after I noticed the price too high I could restart from beginning refreshing the page.”

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Posted 1 year ago

“Positive experience whilst booking user friendly”

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Posted 1 year ago

“All was good”

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Posted 1 year ago

“It took us 48 hours to book , the site was hopeless.”

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Posted 1 year ago

“Easy booking, good price.”

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Posted 1 year ago

“Easy to use and book a room plus excellent price 😊👍”

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Posted 1 year ago

“Easy to book, was looking for best deals and clicked on to the relevant part.”

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Posted 1 year ago

“Easy to book rooms are comfortable and clean”

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Posted 1 year ago

“Very easy to book in a great location,if you like Coventry.”

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Posted 1 year ago

“We enjoy staying at the Travelodge, always clean, various locations and great value.”

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Posted 1 year ago

“Easy to book on line and cheep annoyed that i phoned 5 times ɓut was unable to get through”

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Posted 1 year ago

“Staff very good and helpful. Room clean and comfortable, but there was a lack of storage eg., drawers, and so I had to keep most things in my suitcase.”

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Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,758 reviews