Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,772 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,772 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 14th November 2024

Xanthi Guedes

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All was good”

Helpful Report

Posted 1 year ago

“Easy to book, was looking for best deals and clicked on to the relevant part.”

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Posted 1 year ago

“Staff very good and helpful. Room clean and comfortable, but there was a lack of storage eg., drawers, and so I had to keep most things in my suitcase.”

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Posted 1 year ago

“Always book here either on way or return from France never had a problem rooms clean hotel and staff very friendly .”

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Posted 1 year ago

“Travellodge should have option where you can get discounts face to face aside from online”

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Posted 1 year ago

“Overall, I like the new hotels, their layout and design; staff great as always”

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Posted 1 year ago

“All good apart from I tried to book online for 2 guests but it kept going back to one! Assume it was same price for two so if my husband decides to travel with me I will update by phone.”

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Posted 1 year ago

“Booking was straightforward”

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Posted 1 year ago

“Easy to book”

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Posted 1 year ago

“Not enough storage space for clothes.”

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Posted 1 year ago

“I have stayed in many travelodge hotels around the country and found the hotels to be very good value for money”

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Posted 1 year ago

Author didn't leave any comments.

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Posted 1 year ago

“All Good. Although prices are bit hefty.”

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Posted 1 year ago

“Cheap and clean.”

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Posted 1 year ago

“I wanted to book an accessible room but couldn't find an option during the booking process.”

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Posted 1 year ago

“Easy booking, clean comfortable room,”

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Posted 1 year ago

“Comfortable and convenient hotel for Cheltenham races with a great breakfast”

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Posted 1 year ago

“excellent central location, quiet room 316 on the third floor, facing the side of the building. A good night's sleep. Excellent value for money. Missing is a telephone to contact reception, and no air conditioning. You get what you pay for.”

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Posted 1 year ago

“I have not stayed at a Travel Lodge. Will be my first time. Online booking was quick and easy. Thank you”

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Posted 1 year ago

“New, clean, helpful staff, I got a very good price, easy to book. Overall good value for money.”

Helpful Report

Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,772 reviews