Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,758 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

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Metrics

4.3

Based on 9,758 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 14th November 2024

Xanthi Guedes

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am extremely unhappy about this booking as when I booked the room the price was £115.59 for 3 adults and 1 child, however on my bank statement it shows £144.09 has been taken from my account. This was not the price shown when booing and will be speaking at the Travelodge about this upon our arrival to hopefully get refunded the difference. Not happy at all”

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Posted 1 year ago

“Always exactly what it says on tin :-)”

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Posted 1 year ago

“Very pleasant indeed, greeted by a very nice young lady on the desk. Room usual standard clean and tidy.👍”

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Posted 1 year ago

“We have not stayed yet but i have seen it from outside”

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Posted 1 year ago

“No problems”

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Posted 1 year ago

“Easy website to navigate and book stay”

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Posted 1 year ago

“Stay quite often at Whitchurch. All but the last visit have been great. Last visit not so good as put in room adjacent to the courtyard which was full of smokers and loud people until 03.30 am. It was v hot in june windows needed to be open but no chance of sleep due to noise and cigarette smoke is very disturbing if you don’t smoke. However, all is forgiven and we’re coming back just not to that room! I want to just say that all other visits to this travel lodge have been great.”

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Posted 1 year ago

“Clean, staff helpful and friendly. Minor point - no hairdryer. Inconvenient - clothes hangers were sited over one of the beds. I would stay there again.”

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Posted 1 year ago

“I booked the accessible room to stay with my 90 year old mother, we did not book in until 9pm to find the accommodation was not suitable, as the shower was over the bath, the room was very tired and poorly maintained, and we only had two bath towels, but had to make the best out of a bad situation”

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Posted 1 year ago

“Very helpful staff thankyou”

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Posted 1 year ago

“East booking system, no hassle, worry free.”

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Posted 1 year ago

“I had an early check in in the basket but when it came to pay for everything it kept denying payment. it was only after multiple attempts that i was then told early check in was no longer available. Also the cost of the hotel had increased by £10 from the previous day when i was comparing hotel prices.”

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Posted 1 year ago

“Top marks for a clean room at Inverness City Centre”

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Posted 1 year ago

“Straightforward booking experience.”

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Posted 1 year ago

“Good stay, no issues.”

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Posted 1 year ago

“Clean and tidy comfy bed”

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Posted 1 year ago

“Booking process is fine except for foreigners - the page requires entering a UK ZIP code which is unhappy.”

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Posted 1 year ago

“Very easy to find hotel and book”

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Posted 1 year ago

“The staff were nice and welcoming but the room was very basic. We stayed on a warm day and because there was no aircon, we had to have the window open and the fan on - a very warm, loud, and uncomfortable nights sleep.”

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Posted 1 year ago

“Perfect and kindly”

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Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,758 reviews