Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,772 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,772 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 14th November 2024

Xanthi Guedes

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always in convenient locations, Travelodges provide a great place to rest, relax and recharge before exciting days ahead. Everything you need, without the fuss and faff.”

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Posted 1 year ago

“Booked for two nights the booking website booked breakfast and Wi-Fi for only the first night. Was not clear how to have booked breakfast and Wi-Fi for the second night.”

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Posted 1 year ago

“got very expensive this year”

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Posted 1 year ago

“Pretty easy to navigate.”

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Posted 1 year ago

“Good vfm especially Sunday and Monday nights . Good geographical distribution”

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Posted 1 year ago

“Convenient for what we want to do and an area we like to visit.”

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Posted 1 year ago

“Easy way to book which was welcomed but disappointed to find no twin bed rooms offered. If you want to ring to discuss you’re charged for the call.”

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Posted 1 year ago

“It was very easy to book on line, and I booked an accessible room (because my partner is disabled). The only option that came up was an accessible room with a bath, and not a walk-in shower. I therefore phoned the booking line to ask if it was possible to have a room with a shower instead of a bath, but was told that none of your rooms have showers, only baths. I realise that the accessible room will have hand rails etc, but most disabled people (including my partner) are unable to step into and out of a bath, and therefore it means that for the duration of our stay he will not be able to have a shower. I do strongly suggest that if you are going to advertise accessible rooms, they should be equipped with a walk-in shower.”

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Posted 1 year ago

“Pleasant helpful staff,rooms clean but starting to look in need of an up date”

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Posted 1 year ago

“Room was clean and comfortable. Reception staff friendly and helpful.”

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Posted 1 year ago

“Easy check in bed comfortable and good shower.friendly staff,only thing to let it down was no draw space and no wardrobe,only a few hangers.luckily only 1 night stay so not a big problem.good location behind the grand Hotel and only a few minutes walk to main shops”

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Posted 1 year ago

“Any opportunity we have a free weekend we’re always off to Birch M62 to visit family as we live in Peterborough which is quite a journey. The rooms are really nice and very reasonable, staff lovely and always helpful. Handy food etc on side. Wouldn’t want to stay anywhere as so handy for us.”

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Posted 1 year ago

“Easy to use website , booking g made easy”

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Posted 1 year ago

“Okay value”

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Posted 1 year ago

“Stayed here a couple of time before ,plenty of parking . Very friendly staff on checking in and out . Room is clean .. bedlinen and towels fresh . Bathroom ok .. shower good with plenty of hot water . My only criticism was that the bathroom floor had not been cleaned .. dusty and cots of loo paper on the floor . Toby right next door if you fancy a beer or a carvery .. it can get busy ..our last visit was not the best but this visit was good .. not to busy and food was all fresh , hadn’t been lingering around !!!! Staff were very friendly .”

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Posted 1 year ago

“Very easy booking and easy to follow instructions.”

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Posted 1 year ago

“Online booking was fairly straightforward and confirmed by text and email very quickly”

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Posted 1 year ago

“Found it a bit trickle had to get my daughter to help. Probably because I am old and not very good online. Maybe a choice of phoning to book would be helpful for some. When I first looked room was £179 by the time I waited to get my daughter to help it had gone up to £223 so cost me £44 more.”

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Posted 1 year ago

“Great stay, all Staff Excellent. No hair dryer in room”

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Posted 1 year ago

“Location is very good. The room was clean, comfortable and spacious. Nice staff. The outside of the building is unattractive and grubby looking but all in all very good for the price paid”

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Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,772 reviews