Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,758 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,758 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 14th November 2024

Xanthi Guedes

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Its a very nice hotel Calm and cosy Service was friendly I would go again”

Helpful Report

Posted 1 year ago

“Easy to book”

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Posted 1 year ago

“Booking was really easy and early check is an added bonus!”

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Posted 1 year ago

“Always stay at a travelodge when away easy to book and never had a problem when staying”

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Posted 1 year ago

“Can't change location”

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Posted 1 year ago

“Site was easy to find and answered all obvious questions”

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Posted 1 year ago

“Good and thank you”

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Posted 1 year ago

“I found the website very easy to use.”

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Posted 1 year ago

“Fantastic price great location especially on school holidays”

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Posted 1 year ago

“Have booked with travelodge several times & had no problems”

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Posted 1 year ago

“Website is full of bugs - it also require a UK postcode for some reason even though people from abroad will use it”

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Posted 1 year ago

“easy to use booking system”

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Posted 1 year ago

“It’s the booking experience I’m reviewing. I could get so far then wasn’t able to pay which was annoying. Did in the end but it took a while. There was a thunderstorm at the time which might have interfered with connections.”

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Posted 1 year ago

“No problems booked without any hiccups and a lovely price for one night for both of us”

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Posted 1 year ago

“Booking process was easy using the Travelodge App. Prices clearly displayed and nearby hotels mentioned.”

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Posted 1 year ago

“Consistently poor quality, unclean hotels with staff who just don't care. Overpriced in many cases and hugely under deliver.”

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Posted 1 year ago

“Easy to book and nice and clear”

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Posted 1 year ago

“Fast booking online service.”

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Posted 1 year ago

“Really good value for money”

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Posted 1 year ago

“Super easy to book”

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Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,758 reviews