Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,758 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,758 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to book on line choice of rooms too look at and price reasonable”

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Posted 1 year ago

“Booked on line very easy to book with no problems”

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Posted 1 year ago

“Very easy to book”

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Posted 1 year ago

“Bit disappointed in customer service. Three visits to reception to get a card to work to access staircase. Third time another receptionist dealt with me told me it had expired. Yes I'd not been here over an hour!!; Told all info I need about stay would be found in my room. It's not!!! It's part of the card that comes with the card to access your room”

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Posted 1 year ago

“So easy to use just picked our location and dates of stay all done and sorted in 10mins”

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Posted 1 year ago

“Very welcoming and superb staff. Nothing was too much trouble for Laura. Very knowledgeable about the local area and no question was too silly. 3 of us stayed for 4 nights while working up there. Rooms were clean and beds were comfy. Bathroom a little cramped but again clean. Will use this hotel again”

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Posted 1 year ago

“I have not been there yet so how can I rate you. As for your website I did have trouble trying to find wether you had a restaurant on site or not”

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Posted 1 year ago

“Spacious room & bathroom: Clean, Quiet, and Convenient.”

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Posted 1 year ago

“Booking was easy and quick.”

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Posted 1 year ago

“Easy to book Travelodge on line, looking forward to our visit. Many thanks”

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Posted 1 year ago

“So easy to do no problems at all very happy”

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Posted 1 year ago

“Booking system works very easily with a very informative website”

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Posted 1 year ago

“My fault for not booking immediately but in the space of 10 days my room rate increased by £30 a night. Rather excessive for a booking required for mid September & making it a costly trip.”

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Posted 1 year ago

“Very Easy and even got a discount.Excellent.”

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Posted 1 year ago

“Looking forward to returning - great location and staff are fabulous xx”

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Posted 1 year ago

“this is ONLY about a booking review on how easy it was to book. It was very easy.”

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Posted 1 year ago

“Easy site to navigate and make a booking, price is keen on today's standards.”

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Posted 1 year ago

“Case number: 15071-2097137 Horrible experience,this is the hotel corridor and my bathroom stay,clumps of dust in the corridor,bath was black and the cleaner would not let us use cleaning products too clean our bath,we had too go out and purchase our own,hair hanging from the tap,pubic hair found inside the bath,vent full of dust,soap dispenser empty.absolute shambles if I could give 1 star I would,strongly would not recommend espically for £80 stay.”

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Posted 1 year ago

“Easy to book”

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Posted 1 year ago

“Quick and handy to use Takes long to process payment but got there”

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Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,758 reviews