Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,758 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,758 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

Write Your review

Tell us how Travelodge UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Travelodge UK 5 star review on 14th November 2024

Xanthi Guedes

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to book, have stayed before and found it an ideal location for our needs”

Helpful Report

Posted 1 year ago

“I always stay at Travelodge when possible.”

Helpful Report

Posted 1 year ago

“Good service...keep it up”

Helpful Report

Posted 1 year ago

“I have stayed several times at travel lodge in Lytham st annes I really appreciate a 1st floor room overlooking the car park. On my last visit I was promised this,however I was on 3rd floor ,at rear of building. I don't use lifts,so this was a problem. I would really appreciate if this could be arranged. My visit is Dec 10th for 3 nights Michelle Lockwood”

Helpful Report

Posted 1 year ago

“I always find it easy to book with travel lodge”

Helpful Report

Posted 1 year ago

“A few rally bad smell. Booked two nights. Only spent one.”

Helpful Report

Posted 1 year ago

“I found it easy to book my room, this time. Other time's I've struggled to get it booked the same day.”

Helpful Report

Posted 1 year ago

“Can’t review it yet! Not going till next April.”

Helpful Report

Posted 1 year ago

“The reason for my rating is because of 2 reasons 1) the breakfast option is not very good for what you pay especially the grab a go and 2) the rooms do not cater for big families and it is not an option to buy another room so I have to ask family if 1 or 2 of my children can stay with them for the duration of our visit”

Helpful Report

Posted 1 year ago

“Gutted at the hotel as a whole. The staff are amazing and goes above and beyond, but the hotel is very basic, the carpets felt damp, and the room was very cold and didn't hold heat well. Smelt slightly musty in the room”

Helpful Report

Posted 1 year ago

“We have stayed in a few Travelodge sites over the past 3 years and never found any faults so hoping this one will also be good. Booking is easy and affordable”

Helpful Report

Posted 1 year ago

“Easy to book & cheaper than most places”

Helpful Report

Posted 1 year ago

“Staff was rude and it was dirty this is the last time I would use Travelodge again complete filth”

Helpful Report

Posted 1 year ago

“Very easy, transparent and clear”

Helpful Report

Posted 1 year ago

“Booking process very easy”

Helpful Report

Posted 1 year ago

“Booked for yesterday evening 17/10/23 whilst sitting 2mins from hotel … only to be told at reception no booking and hotel full when reception asked to see email confirmation it shows booking for 22nd I have raised a case as the system allowed booking for 17th ref 15071-2165585”

Helpful Report

Posted 1 year ago

“Shouldnt charge £10 to upgrade, but add ons”

Helpful Report

Posted 1 year ago

“Food (breakfast) pancakes horrible no fried eggs. Asked f OJ r ckean sheets stayed 6 nights in 27 degrees, reception said yes never happened.”

Helpful Report

Posted 1 year ago

“Not really sure about the prices on your site sometimes they jump from very low to extremely high for NK apparent reason”

Helpful Report

Posted 1 year ago

“Very good”

Helpful Report

Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,758 reviews