Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,762 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

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Metrics

4.3

Based on 9,762 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 14th November 2024

Xanthi Guedes

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Foul smell on the landing. The bathroom was not clean. Staff couldn’t understand simple English. I have stayed in this hotel on a number of occasions and I have not had an issue but this stay has been very bad”

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Posted 1 year ago

“Not very welcoming. View over carpark and a window from another room less than 2 metres away with no privacy. Kept awake all night by being right next to busy road . Super room are tiny not worth the extra cost . Staff didn't seem to care”

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Posted 1 year ago

“Excellent service. Staff helpful”

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Posted 1 year ago

“Never a problem booking”

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Posted 1 year ago

“Easy to get to although parking if you've got a big van is troublesome, receptionist was very helpful and welcoming, room clean n tidy although no bath, needed one today, but most annoying of all is the lack of USB points, and that's across the board with Travelodge, you'd think in this day n age they'd be able to swap the plug sockets over to ones with USBs.”

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Posted 1 year ago

“Looking forward to staying at the Llanelli Travelodge.”

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Posted 1 year ago

“Easy to book.”

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Posted 1 year ago

“Had a great experience, the staff this time round were really accommodating. 4 Members in particular that deserve a mention are Ivan, Pepz, Anant & Mitko.”

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Posted 1 year ago

“Easy to book Good website.”

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Posted 1 year ago

“Rude receptionist Smelly bathroom, with empty body wash container”

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Posted 1 year ago

“Lovely staff love rooms good location”

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Posted 1 year ago

“Most Travelodge hotels are fine and use them regularly but booking through the website is not so good, it frequently freezes and can take ages to load up”

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Posted 1 year ago

“easy to book as ever. Thank you.”

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Posted 1 year ago

“Always accomodating”

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Posted 1 year ago

“Travelodge is a quick and easy option”

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Posted 1 year ago

“the hotel is a very friendly staff and the rooms are always clean and tidy i think its a very good travelodge to visit”

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Posted 1 year ago

“Very easy to book online. Easy to see what availability there was and any extras that you might want to add on.”

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Posted 1 year ago

“Had a wonderful stay .. staff and hotel is really lovely. Cemon specialy is very good and friendly staff”

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Posted 1 year ago

“Arrived at the hotel , having booked and paid extra for a quiet room ,I was put in a ground floor room next to a busy road . The bathroom extractor did not turn off . I spoke to reception and they were just not interested and unhelpful basically said tough .”

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Posted 1 year ago

“Ok booking process but disappointed to find the price had gone up since looked a day or two before”

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Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,762 reviews