Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,758 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

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Metrics

4.3

Based on 9,758 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 14th November 2024

Xanthi Guedes

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Trying to change some of the details but wouldn’t change them”

Helpful Report

Posted 1 year ago

“Light we're not working at the beginning”

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Posted 1 year ago

“Easy to book as it's an easy website”

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Posted 1 year ago

“Room was clean but very basic. No coffee pod machine or toiletries as it said in the description. Booked a twin accessible room as husband and me both disabled. The beds were only 2 feet 6 inches wide and very uncomfortable, my Grandchildrens beds are wider than that.”

Helpful Report

Posted 1 year ago

“Basic service overall. Staff neither friendly nor unfriendly, no greetings etc. Room wasnt cleaned at all for the entire stay-4 nights.Had to ask for necessities such as tea& coffee, towels, soap and each time had to ask more than once.”

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Posted 1 year ago

“Hotel clean, staff friendly”

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Posted 1 year ago

“Clean, essential facilities and ease of booking makes stay great.”

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Posted 1 year ago

“Great value for money!”

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Posted 1 year ago

“The staff were really helpful and always had a smile. It was clean and the meal I had was really good. Everyone was very courteous and efficient.”

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Posted 1 year ago

“Very good to deal with via Internet no problems”

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Posted 1 year ago

“Reasonable easy to find & book a room with parking. Have pre-booked Wi-Fi. Rather hoping it's going to work this time.”

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Posted 1 year ago

“Easy to find, nice and clean, firendly staff”

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Posted 1 year ago

“Comfortable, but limited facilities”

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Posted 1 year ago

“Easy to book and good overall experience with Travelodge bookings”

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Posted 1 year ago

“Great location, got free parking ok. So close to shops and restaurants. Staff very welcoming on arrival and rooms super quiet.”

Helpful Report

Posted 1 year ago

“Tucked away in the City, conveniently located for Tower Bridge, The Barbican etc. very quiet rooms, friendly staff. Would stay again”

Helpful Report

Posted 1 year ago

“The hotel was pretty poor I don't like leaving negative reviews but room was very dated there was grit in the sheets and we paid for breakfast which was the worst I've ever had if I'm brutally honest. I hate leaving negative reviews but I don't understand why people do jobs half heartedly with in the hotel industry it's an experience there efforts make the difference not the setting really”

Helpful Report

Posted 1 year ago

“Simple and easy in an hectic life simplicity is always appreciated”

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Posted 1 year ago

“Poor sleep I guess staff slamming doors every 2mins guess no visitor will pay their money to come and disturb others without having a sleep for themselves”

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Posted 1 year ago

“Great. Thank you”

Helpful Report

Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,758 reviews