Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,758 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

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Metrics

4.3

Based on 9,758 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 14th November 2024

Xanthi Guedes

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It’s always so easy to navigate the site and every possible extra thing is broken down price wise if u ever needed it. Well done”

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Posted 1 year ago

“A lot of the hotels need serious modernisation, but most are okay just to get your head down.”

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Posted 1 year ago

“Have stayed at Teavel Lodge before, great staff , good clean comfortable rooms”

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Posted 1 year ago

“Be aware if you book a non flexible rate and change the dates at a later stage your stay can work out significantly cheaper but you'll still pay the rate you paid when you booked”

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Posted 1 year ago

“the Hotel smelled, was dirty, bed was uncomfortable, triple the price for what i should have paid.”

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Posted 1 year ago

“Room was clean and quiet, no issues at all”

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Posted 1 year ago

“Room excellent,staff excellent,no complaints.”

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Posted 1 year ago

“Staff were amazing including Brandon who went out of his way to help. Spotlessly clean. Excellent”

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Posted 1 year ago

“Very simple booking process”

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Posted 1 year ago

“I have just made a booking, not a stay. Booking process OK. However car park pricing is coming in a lot more as part of the stay cost. You need to price this in accordingly.”

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Posted 1 year ago

“Cannot really write a short review as I haven't yet ever stayed at City Road - first time will be September”

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Posted 1 year ago

“I love staying at the Travelodge! Thanks to all the wonderful staff who make it special!”

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Posted 1 year ago

“Met our needs and our pocket at a time of crisis. Clean room, helpful staff, iffy parking, poor signage.”

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Posted 1 year ago

“Very friendly helpful staff. Spacious room. Nice view. Comfortable. Did not have to move rooms on this second of 3 nights.”

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Posted 1 year ago

“Very clean, welcoming staff and affordable stay. Lovely view into the gardens opposite, that I explored in the morning. Perfect.”

Travelodge UK 5 star review on 17th July 2023

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Posted 1 year ago

“Easy to book online and a reasonable price. I know I will be met with a welcoming smile and the room will be clean with a comfortable bed”

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Posted 1 year ago

“Lovely little place, great receptionist! Very clean”

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Posted 1 year ago

“Easy to book, good price, the room was clean and well-ventilated when I arrived. There were spare pillows and I was able to get extra milk/sugar etc from reception when needed.”

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Posted 1 year ago

“Booking process was easy to navigate. Site is informative and provides choices within a radius that is easy to see.”

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Posted 1 year ago

“The booking was very easy to do as i am not very good with modern technology but booking accommodation with Travelodge went very smoothly, from beginning to completion.”

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Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,758 reviews