Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,758 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,758 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 14th November 2024

Xanthi Guedes

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

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“Easily done! Travelodge in Sandwich is New ( 3 years old), staff is helpful and friendly. Dinner is nice too.”

Helpful Report

Posted 1 year ago

“The staff was great. The location is perfect. Shopping, banks, bus station, dining and local produce all within 10 minutes walking distance. I will definitely be back summer 2024 again. Front desk staff was warm, friendly, and very helpful. Thank you for a wonderful stay.”

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Posted 1 year ago

“The website is very outdated and it is difficult to make booking as it freezes on the payment page.”

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Posted 1 year ago

“Took an age to process payment & no-one answering phone line to assist. Discount voucher/codes never transpire for normal customers like us. Will probably go back to using Premier Inn in future as there are no rewards for loyalty.”

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Posted 1 year ago

“Website kept crashing and I had to keep restarting my booking.”

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Posted 1 year ago

“I want to amend the booking but am unable to because the system has gone down. The man on the helpline said it'll be for two hours. It's still down 24 hours later.”

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Posted 1 year ago

“Great place to stay clean and friendly lovely stop over whilst on our travels makes it even better that our dog can stay too its got everything you need”

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Posted 1 year ago

“Always easy.”

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Posted 1 year ago

“My experience yesterday (14/9/23) and the day before (13/9/23) trying to book a travelodge was really bad. I don't know whether there was something wrong with their system but I kept getting directed to pages that weren't there or got the wheel of doom.”

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Posted 1 year ago

“Easy simple and great value for money”

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Posted 1 year ago

“its very much a hotel”

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Posted 1 year ago

“The corridor outside our room 104 had a bad smell. The bed etc was ok, but the shower was not very safe.”

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Posted 1 year ago

“There was a Problem with your website, it said URL not found when I was waiting to proceed to extras. It worked the following day though.”

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Posted 1 year ago

“Happy How quick and easy it was to complete on line. Thank you.”

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Posted 1 year ago

“Very quick and easy very straight forward”

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Posted 1 year ago

“Use Travelodge for short city stays. Locations great, basic but clean. Staff friendly. For forthcoming booking, I contacted Glasgow Queen Street direct requesting specific location in hotel and David very kindly took care of my request.”

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Posted 1 year ago

“It is fairly easy to book”

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Posted 1 year ago

“Stayed here many time’s excellent value for money convenient location”

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Posted 1 year ago

“A clean room, a shower, a bed and a kettle, all at a very reasonable price. Who needs more?”

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Posted 1 year ago

“Very happy Staff polite & friendly”

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Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,758 reviews