Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,758 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,758 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to find location and rooms wanted. Easy booking process and all charges up front”

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Posted 1 year ago

“Straight forward and easy book”

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Posted 1 year ago

“Good reception nice guy behind reception desk”

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Posted 1 year ago

“Unfortunately I had to cancel my visit due to a family emergency and tried to cancel on the home page / website but it wouldn’t let me then I phoned to be told my cancellation was to late to be refunded or to move to another day .. I will NEVER use your services again.. rubbish policy”

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Posted 1 year ago

“Quick and easy booking site, convenient location”

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Posted 1 year ago

“Rooms lovely and clean, pleasant staff, good breakfast,had entertainment from about 10 rats running round car park in the evening😂.”

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Posted 1 year ago

“Great for booking”

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Posted 1 year ago

“It was easy and straight forward to book a room with Travelodge”

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Posted 1 year ago

“The booking process is straight forward easy to use”

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Posted 1 year ago

“Was quick and easy to find the dates I wanted and easy to book my room .”

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Posted 1 year ago

“Very clean and facilities are very good. So convenient when flying from Leeds Bradford Airport and within walking distance from the local pub if you fancy a drink and something to eat. Would recommend 👍”

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Posted 1 year ago

“It is approximately 12 months since I last used Travellodge and I have found it just a simple to book as previously and I hope that the service will be as good as always, especially at the age of 84.”

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Posted 1 year ago

“Bed very comfortable and no noise from outside. Shame that it all is a bit tired.”

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Posted 1 year ago

“I've stayed many years back.so hopefully will enjoy it again”

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Posted 1 year ago

“Would not recommend”

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Posted 1 year ago

“Clean Basic Sound proofing not good as person upstairs constantly walking about and you can hear every footstep”

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Posted 1 year ago

“My room had two single beds pushed together, both of the cups for a hot drinks had cracks in.and the lift didn’t work To top it off . There was nothing said about a night club under the hotel and the music was loud. I couldn’t get to sleep until it finished. I think I should let a refund on my room”

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Posted 1 year ago

“Enjoy every time I go to Llandudno the hotel is in a very good location and clean very basic and no frills and ideal for taking my dog will be going again next year”

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Posted 1 year ago

“Very easy to use”

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Posted 1 year ago

“Always nice clean rooms in good locations. One draw back I have mentioned before, is the lack of a small fridge in rooms for cold drinks and snacks.”

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Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,758 reviews