Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,758 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,758 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 14th November 2024

Xanthi Guedes

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

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“The webpage is easy to navigate and use. All clearly set out. All extras are offered in a clear way.”

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Posted 1 year ago

“Easy to book, always clean and tidy hotels and friendly staff.”

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Posted 1 year ago

“Not very good inside the room, not enough shower gel and shampoo conditioner. Water coming out when bathing.”

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Posted 1 year ago

“Stayed on several occasions, very clean, convenient location”

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Posted 1 year ago

“Had a very poor frustrating experience trying to book my hotel on your website as the Payment page kept freezing or not loading. I spent numerous times trying and different devices over two days to the same experience. I was nearly giving up and looking on booking.com when your payment page came to life and actually processed!! Nearly lost my business by poor website”

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Posted 1 year ago

“First Booking. An extremely easy process.”

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Posted 1 year ago

“Easy to book and with flexible rate, have no worries if I have to cancel”

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Posted 1 year ago

“easy to do not pleased about cost but enjoy staying there in newbury”

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Posted 1 year ago

“It was simplicity itself to make our booking, however, we were surprised by the different daily rates.”

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Posted 1 year ago

“Simple straightforward booking experience”

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Posted 1 year ago

“Getting a reservation in the UK for September was fairly easy. However, cancelling one reservation was hard to do: when going through the process it would be interrupted, ( and ended), with a message that said it was interrupted hue” to an unexpected error”. Very frustrating.”

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Posted 1 year ago

“Easy to book but why so expensive for people staying to visit family? Leisure rates could be lower!!”

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Posted 1 year ago

“Easy to use. Quick, Competent.”

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Posted 1 year ago

“very easy to navigate great location”

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Posted 1 year ago

“Very clean, friendly staff & great rooms.”

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Posted 1 year ago

“The system took ages to accept any information. Especially trying to get through to the payment section. The text messages we received were incorrect although the booking email was accurate.”

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Posted 1 year ago

“Excellent kind very thoughtful staff on duty the evening of the 12th ,and morning of the 13th. @Knutsford . Huge thanks”

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Posted 1 year ago

“Th e website seemed to be m I t working properly when I first tried to book so I had to leave it overnight. It did work properly the following morning. Frustrating!”

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Posted 1 year ago

“Everything we need for a short stay”

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Posted 1 year ago

“Would of liked 2 hand towels otherwise fine”

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Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,758 reviews