Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,758 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,758 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just excellent....full stop”

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Posted 1 year ago

“Website easy to use to book”

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Posted 1 year ago

“Yet to visit, web page was easy to book”

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Posted 1 year ago

“Clear information, easy booking. Appreciate the heartwarming message after booking.”

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Posted 1 year ago

“So easy to book on the app. Doing a mini road trip and wanting to book one night at different locations”

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Posted 1 year ago

“The rooms were clean, very comfiiii bed , and the staff was amazing. Early checkinn was a plus point Thnks to travelodge. I highly recommend this hotel . Will b back”

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Posted 1 year ago

“No cancellation charge should be allowed for at least 48 hours after booking”

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Posted 1 year ago

“Room was clean,my only complaint was the noise from the traffic all night I did not get a wink of sleep. The breakfast was satisfactory.”

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Posted 1 year ago

“The problem I had was nearly booking for the evening of the day I was booking it, rather than the day in the future that I had intended. This happened several times and had to be corrected each time. It was frustrating. If the dates in/out and number of people staying are put in first, it shouldn't revert to the actual day you are entering the data.”

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Posted 1 year ago

“Simple website.Good 3 bed in one room options.”

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Posted 1 year ago

“Very good booking system”

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Posted 1 year ago

“Quick booking procedure”

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Posted 1 year ago

“Very easy to book and pay.”

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Posted 1 year ago

“Nice and easy to book”

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Posted 1 year ago

“Very friendly and helpful, quick check-in and very comfortable room. we like it so much last year we are back again”

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Posted 1 year ago

“Excellent and Easy to book! Thankyou”

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Posted 1 year ago

“It was quick and straightforward to book the room, no problems at all”

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Posted 1 year ago

“Process is ok until it gets to 'proceed to payment' it took 4 attempts and nearly 40 minutes to complete the booking”

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Posted 1 year ago

“Just what you need”

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Posted 1 year ago

“Really very handy for the airport.”

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Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,758 reviews