Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,772 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,772 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 14th November 2024

Xanthi Guedes

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We really enjoyed our stay, the room was clean, but was slightly small. There was a good variety of food for breakfast which was great.”

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Posted 1 year ago

“Always clean & staff helpful & polite”

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Posted 1 year ago

“Booking process is straightforward however we wanted an evening meal and breakfast one the first evening and morning only and we could not find a way to do this online”

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Posted 1 year ago

“NICE LOCATION, AT THE RECEPTION, ALL ARE SO HELPFUL BUT ONE IS OUTSTANDING IS "ARIANA" SHE IS SO WONDERFUL AND EASY TO DEAL WITH”

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Posted 1 year ago

“aaaaaaaaaaaaaaaa”

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Posted 1 year ago

“Not a lot of choice in Scotland”

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Posted 1 year ago

“Always enjoy our stays polite staff rooms very clean and always happy to help”

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Posted 1 year ago

“Not happy with the premium rate phone number but the booking person was great.”

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Posted 1 year ago

“Booking the hotel room was very simple and straightforward.”

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Posted 1 year ago

“Nice people, good accommodation, good breakfast. A pity you have to pay for internet connection.”

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Posted 1 year ago

“Perfect stay only room even with fan uncomfortably hot”

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Posted 1 year ago

“Booking was simplicity itself, and rates, as usual, competitively priced. My only quibble is the apparent lack of catering for those who are Coeliacs (need avoid any gluten in food, drinks etc).”

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Posted 1 year ago

“Found the website easy to use”

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Posted 1 year ago

“I have stayed many times and experience was good”

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Posted 1 year ago

“Very good but tried to change the search and it wouldn't let me so I had to go out and come back in again then everything was good.”

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Posted 1 year ago

“Easy to follow”

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Posted 1 year ago

“Very pleasant indeed, greeted by a very nice young lady on the desk. Room usual standard clean and tidy.👍”

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Posted 1 year ago

“Clean, staff helpful and friendly. Minor point - no hairdryer. Inconvenient - clothes hangers were sited over one of the beds. I would stay there again.”

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Posted 1 year ago

“Clean and tidy comfy bed”

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Posted 1 year ago

“In July & August 2023 we stayed at Travelodges in Windsor, Kings Cross, York, Leeds and Covent Garden - we opted for breakfast for some of our stays, it was good. Wi-Fi sucks, from the registration process, to logging in and speed very disappointing - had to seek help to resolve login issues in 3 locations - third party service provider is letting the Travelodge side down.”

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Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,772 reviews