Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,772 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,772 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 14th November 2024

Xanthi Guedes

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was emailed by Travelodge to review my booking experience. I booked via the website which was clear and I achieved my goal. Using Safari on a Mac the date box on the search page jumps down off screen when you change the month - every time - and you have to scroll down to get it back. Aside this mildly irritating IT flaw there are no issues. The website offers Apple Pay which I use and I see Google Pay is on there now too. This speeds up checkout”

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Posted 1 year ago

“Stress free.”

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Posted 1 year ago

“Easy to use booking system. Achieved everything I required, quickly.”

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Posted 1 year ago

“Very nice rooms, very comfortable”

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Posted 1 year ago

“Nice comfortable staying and great staff very helpful”

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Posted 1 year ago

“Ideal location, reasonable price. Perfect for what we need.”

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Posted 1 year ago

“Booking is easy and straightforward, no issues at all”

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Posted 1 year ago

“It was very easy to book the room I needed!”

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Posted 1 year ago

“Very easy to book and helpful staff when I had to contact them”

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Posted 1 year ago

“Pretty straightforward and easy to do”

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Posted 1 year ago

“Excellent service. Staff helpful”

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Posted 1 year ago

“Never a problem booking”

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Posted 1 year ago

“Had a great experience, the staff this time round were really accommodating. 4 Members in particular that deserve a mention are Ivan, Pepz, Anant & Mitko.”

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Posted 1 year ago

“Easy to book Good website.”

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Posted 1 year ago

“Lovely staff love rooms good location”

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Posted 1 year ago

“easy to book as ever. Thank you.”

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Posted 1 year ago

“Always accomodating”

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Posted 1 year ago

“Travelodge is a quick and easy option”

Helpful Report

Posted 1 year ago

“the hotel is a very friendly staff and the rooms are always clean and tidy i think its a very good travelodge to visit”

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Posted 1 year ago

“Very easy to book online. Easy to see what availability there was and any extras that you might want to add on.”

Helpful Report

Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,772 reviews