Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,758 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,758 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to book and see details of the accommodation”

Helpful Report

Posted 1 year ago

“Nice,clean and comfy. Helpful staff.”

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Posted 1 year ago

“We stayed at Penrith. Good clean accommodation in a very good location for exploring the Lake District.”

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Posted 1 year ago

“There was no guessing, Everything was easy to follow. Being of a certain age, this was important to me.”

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Posted 1 year ago

“Very easy and straightforward to make the booking. A very quick conformation email of your booking and payment.”

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Posted 1 year ago

“Very easy to view, browse areas using your maps, and book a stay.”

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Posted 1 year ago

“Currently waiting for food that was ordered over half an hour ago so far!!”

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Posted 1 year ago

“Very easy and straightforward booking. Looking forward to visit”

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Posted 1 year ago

“Lovely time in walking distance from the beach and town centre”

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Posted 1 year ago

“Didn't have a great weekend at all. It was overpriced for some reason, I think I might know why but I don't think it's fair. I expected the car park to be safe and I found it quite unsafe, lots of issues actually, homeless people sleeping in car spaces and liquour bottles in doorways. The room was dirty, the bin hadn't been emptied with other people's rubbish, the bathroom floor had blood on it, the toilet wouldn't flush. During the night it was stiflingly hot but we couldn't open the window because of cannabis fumes floating in and noise from the restaurant below. Each night at 10pm a horrendous noise from directly opposite I think, one I can only describe as a truck full of bottles being tipped into a skip. The fruit at breakfast was extremely over ripe and scabby. We got turfed out at midnight the second night because someone set off the fire alarm. So really the £248.96 for 2 nights B & B I am really not happy with and really I think I'd like a refund.”

Helpful Report

Posted 1 year ago

“Location was great but the room was a bit dirty. The loo hadn’t been cleaned and the kids found some old crisps under one of the beds. Also the shower gel dispenser was a bit dodgy and didn’t work very well.”

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Posted 1 year ago

“Good value for money”

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Posted 1 year ago

“Basic elements such as breakfast not included in ro cost? Price pee person, why not just per room”

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Posted 1 year ago

“So easy to book and found exactly what we were looking for!”

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Posted 1 year ago

“No one in reception for booking in, stood for 5 minutes while someone from Travelodge was outside talking. Eventually, another staff member came apologised for the delay and low and behold the person talking outside decided to come into reception and completely blanked us, other than that it was fine. Did not realise the amount of dogs staying here.”

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Posted 1 year ago

“Quick and Easy”

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Posted 1 year ago

“The lady on reception was extremely helpful and made the stay easier for myself”

Travelodge UK 5 star review on 5th August 2023

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Posted 1 year ago

“Easy to navigate and choose the right option”

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Posted 1 year ago

“Very satisfactory. A nice place and very good service.”

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Posted 1 year ago

“We just got back home. Our stay at the Travelodge Worthing was exceptional. From the moment we arrived to the moment we left all the staff were very friendly, warm and accommodating. Its a fantastic location to be in, with fantastic views and we thoroughly enjoyed our stay and would like to express our gratitude to the Asst Manager who on our very arrival made it a truly brilliant little break. Thank you.”

Helpful Report

Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,758 reviews