Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,758 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,758 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All good as usual”

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Posted 1 year ago

“Easy website to book”

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Posted 1 year ago

“Never seen any £39 prices of which you send me emails. As for the site kept freezing as went through two different companies too get better deal. I have an account app with you which basically does nothing for me so that's why i tried others to get my stay cheaper. I have stayed with you a few times now but maybe its time for a change after this stay”

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Posted 1 year ago

“A very simple and clear process with good options around including extras”

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Posted 1 year ago

“everything ok”

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Posted 1 year ago

“TRAVELODGE IS EASY TO BOOK, AND HAS COMPETITIVE PRICES. IT IS IDEAL WHEN TRAVELLING A LONG JOURNEY TO BE ABLE TO HAVE A BREAK AND A REST”

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Posted 1 year ago

“Very convenient and perfectly comfortable”

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Posted 1 year ago

“Booking procedure was very clear to understand and straightforward”

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Posted 1 year ago

“user friendly to book on your app and great pricing offers have used this same location hotel a few times flyin in or out of uk”

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Posted 1 year ago

“Easy booking, nice hotel, parking could be better”

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Posted 1 year ago

“Had a very easy experience whilst booking my room very simple and easy to navigate through the website. The only thing i was disappointed in was the price of my room for 1 night with how much its gone up. But other than that im happy.”

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Posted 1 year ago

“Fairly good rates for hotels, despite one changing price from clicking from search page of travelodge to the actual hotel. Clearly I am staying at an in demand hotel! Staff are always pleasant and a good nights rest is usually achieved.”

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Posted 1 year ago

“Booking online was quite easy. Although I had to repeat the payment process because it would not download the first time.”

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Posted 1 year ago

“Booking was easy and you know exactly what you will get.”

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Posted 1 year ago

“Very good value for money”

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Posted 1 year ago

“Bathroom needs renovation We stayed 2 nights and no room Service carried out Bed was very good Television too small”

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Posted 1 year ago

“Booking online couldn't be simpler, and the rates were better than other rivals!”

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Posted 1 year ago

“Very good and cheap 👍”

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Posted 1 year ago

“Isobel on reception was great she sorted out my multiple bookings for the Ashes. Thanks Izzy from a very grateful customer”

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Posted 1 year ago

“We have stayed in Travelodges before, so we are looking forward to our stay here.”

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Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,758 reviews